Search found 13 matches

by law_g30
Wed Jun 08, 2011 7:49 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Error when installing Active RMA Agent on Service
Replies: 1
Views: 7045

Error when installing Active RMA Agent on Service

I cannot install the Active RMA agent to my server. Everytime I try to Install it as a service. I get this message:

"Cannot open Service Control Manager. Access is Denied"

I'm Installing it on a server running Windows SBS 2008 64bit server.
by law_g30
Fri Jun 11, 2010 5:03 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Migrating Hostmonitor to a VM Server
Replies: 5
Views: 14261

Hi Alex, I was able to install it on our VMserver by following your instructions. However I have one big issue. The RMAs wont connect to the RMA Manager. It's seems that they can't find the server. I've checked the firewall and made sure ports are open. We are also using the same public IP on the ne...
by law_g30
Thu Jun 10, 2010 5:45 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Migrating Hostmonitor to a VM Server
Replies: 5
Views: 14261

by the way we want to upgrade to the latest version as well. we are currently at 8.28
by law_g30
Thu Jun 10, 2010 5:42 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Migrating Hostmonitor to a VM Server
Replies: 5
Views: 14261

Migrating Hostmonitor to a VM Server

Hi Everyone,

I have been using hostmonitor for 2 years now. I just want to ask what are the steps to take if we want to migrate from a Physical Server to a Virtual Server? Is this possible? Everyone is heading towards Virtualization so we decided to migrate HM to a VM.

Thanks.

Lawrence
by law_g30
Fri Nov 06, 2009 3:03 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA connection issues
Replies: 2
Views: 9706

Re: RMA connection issues

We are monitoring services on server which are located in different locations. Our central Host Monitor is connected to servers via live IPs and configured to receive updates of all the servers using RMA agent installed on them. Without any changes being done to either the server(Hostmonitor), clie...
by law_g30
Fri Nov 06, 2009 2:42 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA connection issues
Replies: 2
Views: 9706

RMA connection issues

We are monitoring services on server which are located in different locations. Our central Host Monitor is connected to servers via live IPs and configured to receive updates of all the servers using RMA agent installed on them. Without any changes being done to either the server(Hostmonitor), clien...
by law_g30
Fri Apr 10, 2009 4:06 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA 301: Access Denied after change of server password
Replies: 4
Views: 13391

Thanks Alex, using the domain admin account instead of the local system account fixed it. I guess I overlooked that part of the Manual. Its still weird though that the other servers are connecting and having good test results (services, etc) eventhough the local system account credentials was logon ...
by law_g30
Fri Apr 10, 2009 12:24 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA 301: Access Denied after change of server password
Replies: 4
Views: 13391

Thanks for the quick response Alex, I've changed that passwords already for the tests. And its working for the 2 servers. the problem i have is with the 2 other servers. I applied the changes to those servers as well but it seems its not connecting with thr RMA agent and it can't see those servers. ...
by law_g30
Fri Apr 10, 2009 10:56 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA 301: Access Denied after change of server password
Replies: 4
Views: 13391

RMA 301: Access Denied after change of server password

Hi Support Team, We recently changed the Domain Admin Password of one of our clients for HM. After the password change suddenly im getting RMA 301 - Access Denied error for 2 servers for every test that was setup except the Ping Test. The 2 other server, The first one which the RMA resides on is not...
by law_g30
Wed Nov 19, 2008 11:41 am
Forum: Wish list
Topic: Automatic call when server goes down
Replies: 1
Views: 8728

Automatic call when server goes down

hi guys! I dont know if this was asked before.

i just want to ask is there a feature or a program out there that can work together with Hostmonitor to trigger a call instead of an email or an SMS when a server goes down? it can be a recorded message or a trigger to the fone system.

Thanks.
by law_g30
Wed Oct 29, 2008 4:58 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Problem sending email 501 malformed auth input (#5.5.4)
Replies: 5
Views: 21678

[10/29/2008 6:48:48 PM] < 550 5.7.1 Unable to relay for xxx@yahoo.com [10/29/2008 6:48:49 PM] Mail Error #550 (550 5.7.1 Unable to relay for xxxx@yahoo.com) *substituted with xxxx for anonymity this is what i get when sending to a public e-mail address. Mail servers is working fine we can successful...
by law_g30
Wed Oct 29, 2008 3:30 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Problem sending email 501 malformed auth input (#5.5.4)
Replies: 5
Views: 21678

Thanks for the quick response. I don't think is has something to do with the proper sender address "From" inputbox. because when we the alert is sent to a company e-mail address it is being succesfully sent and received by the intended recipient. But when we put in a public email address l...
by law_g30
Wed Oct 29, 2008 1:07 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Problem sending email 501 malformed auth input (#5.5.4)
Replies: 5
Views: 21678

Problem sending email 501 malformed auth input (#5.5.4)

hi guys. im a new user of HM. We are configuring alerts to send an email if bad results is triggered. What happens is when we send using the company e-mail address there is no problem. but when we send via external address besides our company i get an error message that looks like this: [10/29/2008 ...