KS-Soft

Hello,

short feedback.
The problems have been fixed with the cumulative update 04-2025.

Thank you for your support.

Hi Alex,

thanks for the answer.
I have passed this on to the customer. I am currently waiting for an answer. Otherwise I'll get back to you.

Have a nice day!

Hello Support, A customer of ours has the problem that since the 03-2025 Cumulative Update for Server 2022 and 2019 , tests fail sporadically and occasionally. It concerns shell script tests and WMI tests Shellscript tests return the reply : Error: Script returns no results WMI tests return the repl...

Hey! We have created a script with which you can monitor the runtime of individual certificates via Thumbprint. Currently only the host can be specified via KS Hostmon. Maybe this is helpful for one or the other. Powershell Code: $statusAlive = "ScriptRes:Host is alive:" $statusDead = &quo...

Thank you for the detailed information.

The solution here was apparently to edit the ini and disable SNMPv3 caching

[Misc]
snmpv3UseCache=0
WriteTest=1
PerfWorkMode2=0
CheckInternetConnection=1

Problem is solved!

Thank you!

Hi alex, thanks for checking the code. I have sent you the rma.ini. current findings : RMA Agent 8.22 > APC Checks not working > timeout randomly RMA Agent 8.20 (x64) - Website Download - APC works fine but ODBC Checks are reply "RMA: 301 - [Microsoft][ODBC Driver Manager] The specified DSN has...

Hi Alex, Sorry for the late reply. I have installed the latest agent 8.22 as a test and added the line in rma.ini Unfortunately, the behavior also occurs without SNMPv3 cache. As soon as the service is restarted, the first tests fail with "timeout". At first only about half of them, but th...

Hello Alex, here we go again ;-) We have noticed that the APC UPS tests no longer work reliably since the update of the RMA agent. Since then, the APC UPS tests have randomly changed status between "timeout" and OK. The APC USV has reported this with the mail Informational - "Detected...

Hi Alex,

ah ok thanks for the information.
That's what I thought.

I've updated all RMAs manually.

Regards and have a nice day!

Hello, We have updated our Hostmonitor to the latest version 14.54 and then wanted to update the active remote agents as usual, but this did not work. RMA Manager > Upgrade Remote Agent -> rma_active.exe with timestamp from 17.05.2024 > replace. Here is an example for 3 customers. https://i.imgur.co...

Thanks! for the Info
and have a nice day!

Hello everyone, We have put an HPE ML350 Gen11 backup server with ILO6 into operation. We noticed that the RMA returns an error during the HP iLO tests. RMA: 301 - Error: Line #0: syntax error near “�@nR3“�. We assumed that iLO 6 is not supported but 2 ESX Hosts are working with iLO6 in the ...

Hi Alex, Access to the VCenter was rejected by the management. Since the ESX hosts can only see the "falsified" data anyway and the KS Hostmon reads it out via the MOB, this is rather unfavorable anyway since other values are available on the storage itself. Is there a way to read the LUNs...

Hi Alex,

thanks for the effort
I have noticed that the datastores are read out correctly via another ESX host... for whatever reason...
We'll keep an eye on it for now and I'll get back to you if necessary.

Have a nice day.

Okay

Would this session be accompanied by me via teamviewer or do you connect directly?

thx