Shellscript and WMI Checks failing after 03-2025 CU Patch

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itelio
Posts: 132
Joined: Thu Nov 06, 2014 11:37 am

Shellscript and WMI Checks failing after 03-2025 CU Patch

Post by itelio »

Hello Support,

A customer of ours has the problem that since the 03-2025 Cumulative Update for Server 2022 and 2019 , tests fail sporadically and occasionally.
It concerns shell script tests and WMI tests
Shellscript tests return the reply : Error: Script returns no results
WMI tests return the reply : RMA: Cannot read data or “invalid class”

If the relevant servers are restarted, the tests usually work again for a while until the error occurs again.
It does not occur with all tests but only occasionally although all servers have been patched to the latest version.

The only common feature is that the cumulative update for March 03-2025 KB5053603 was installed on all servers.
Since then, these tests have shown these anomalies.

Is this behavior known?

KS Hostmon version: 14.96
No Antivirus on Hostmon Server active
Passive RMAs used Version 8.44
Windows Server 2019 and 2022 mostly used

Thanks in advance :)
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Re: Shellscript and WMI Checks failing after 03-2025 CU Patch

Post by KS-Soft »

We did not see such problem yet.
WMI tests return the reply : RMA: Cannot read data or “invalid class”
Cannot read data - try to increase timeout set for the agent.
invalid class - if correct query is used then normally this error means you need to rebuild WMI repository. If error disappears by itself, that's just system bug :(

Regards
Alex
itelio
Posts: 132
Joined: Thu Nov 06, 2014 11:37 am

Re: Shellscript and WMI Checks failing after 03-2025 CU Patch

Post by itelio »

Hi Alex,

thanks for the answer.
I have passed this on to the customer. I am currently waiting for an answer. Otherwise I'll get back to you.

Have a nice day!
itelio
Posts: 132
Joined: Thu Nov 06, 2014 11:37 am

Re: Shellscript and WMI Checks failing after 03-2025 CU Patch

Post by itelio »

Hello,

short feedback.
The problems have been fixed with the cumulative update 04-2025. 8)

Thank you for your support.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Re: Shellscript and WMI Checks failing after 03-2025 CU Patch

Post by KS-Soft »

You are welcome.
But we done nothing. Microsoft broke something, Microsoft fixed something :)

Regards
Alex
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