XML/SOAP Test with TLSv1.2

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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paulojesusabr
Posts: 4
Joined: Thu May 24, 2018 5:13 am

XML/SOAP Test with TLSv1.2

Post by paulojesusabr »

Hello,

There is any method to do the SOAP/XML test via TLSv1.2 ?
Im getting error with anything beside TLSv1.0...

Does hostmonitor support it ?

Thanks,
Best Regards,
Paulo Jesus
KS-Soft
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Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

It depends on software version
HostMonitor version?
Windows? Service Pack?
IE version?

Regards
Alex
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

E.g.
- if you are using Windows XP and HostMonitor 8, then it will not work.
- If you are using Windows 2016 and HostMonitor 10, test should work fine.
- If you are using Windows 2008, IE8 and HostMonitor 11, test should work fine.
- if you are using Windows 7, IE8 and HostMonitor 10.50, test may work but you should set some options (add sslProtocols=2720 into [Misc] section of hostmon.ini file)

Regards
Alex
paulojesusabr
Posts: 4
Joined: Thu May 24, 2018 5:13 am

Post by paulojesusabr »

Hi,

Microsoft Windows 2008 R2
Advanced Host Monitor 11.32
Internet Explorer 11.0.49

The fact is when I try a XML/SOAP test with TLSv1.2 only active in server(destination), check fails, if I enable TLSv1, check works fine.

Regards,
Paulo Jesus
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

We cannot reproduce the problem.
Can you provide access to the server? Also please send test settings and hostmon.ini file to supprt@ks-soft.net

Regards
Alex
paulojesusabr
Posts: 4
Joined: Thu May 24, 2018 5:13 am

Post by paulojesusabr »

Hi,

I've sent an email to support@ks-soft.com with more info,
Can you give me some feedback ?

Thanks,
Paulo Jesus
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

We replied the same day (Jun 01)
Please check your spam filter settings

Regards
Alex
paulojesusabr
Posts: 4
Joined: Thu May 24, 2018 5:13 am

Post by paulojesusabr »

Hi,

Yes it was blocked in my spam filter,

With the files you've sent the test works fine, so it's a fix.
Will you apply this in next build version ?

Thanks,
Paulo Jesus.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Yes

Regards
Alex
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