All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
paulojesusabr
Posts: 4 Joined: Thu May 24, 2018 5:13 am
Post
by paulojesusabr » Thu May 24, 2018 8:04 am
Hello,
There is any method to do the SOAP/XML test via TLSv1.2 ?
Im getting error with anything beside TLSv1.0...
Does hostmonitor support it ?
Thanks,
Best Regards,
Paulo Jesus
KS-Soft
Posts: 13012 Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:
Post
by KS-Soft » Thu May 24, 2018 12:07 pm
It depends on software version
HostMonitor version?
Windows? Service Pack?
IE version?
Regards
Alex
KS-Soft
Posts: 13012 Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:
Post
by KS-Soft » Thu May 24, 2018 12:49 pm
E.g.
- if you are using Windows XP and HostMonitor 8, then it will not work.
- If you are using Windows 2016 and HostMonitor 10, test should work fine.
- If you are using Windows 2008, IE8 and HostMonitor 11, test should work fine.
- if you are using Windows 7, IE8 and HostMonitor 10.50, test may work but you should set some options (add sslProtocols=2720 into [Misc] section of hostmon.ini file)
Regards
Alex
paulojesusabr
Posts: 4 Joined: Thu May 24, 2018 5:13 am
Post
by paulojesusabr » Fri May 25, 2018 2:40 am
Hi,
Microsoft Windows 2008 R2
Advanced Host Monitor 11.32
Internet Explorer 11.0.49
The fact is when I try a XML/SOAP test with TLSv1.2 only active in server(destination), check fails, if I enable TLSv1, check works fine.
Regards,
Paulo Jesus
KS-Soft
Posts: 13012 Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:
Post
by KS-Soft » Fri May 25, 2018 9:43 am
We cannot reproduce the problem.
Can you provide access to the server? Also please send test settings and hostmon.ini file to supprt@ks-soft.net
Regards
Alex
paulojesusabr
Posts: 4 Joined: Thu May 24, 2018 5:13 am
Post
by paulojesusabr » Mon Jun 04, 2018 3:08 am
Hi,
I've sent an email to support@ks-soft.com with more info,
Can you give me some feedback ?
Thanks,
Paulo Jesus
KS-Soft
Posts: 13012 Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:
Post
by KS-Soft » Mon Jun 04, 2018 3:38 am
We replied the same day (Jun 01)
Please check your spam filter settings
Regards
Alex
paulojesusabr
Posts: 4 Joined: Thu May 24, 2018 5:13 am
Post
by paulojesusabr » Mon Jun 04, 2018 4:18 am
Hi,
Yes it was blocked in my spam filter,
With the files you've sent the test works fine, so it's a fix.
Will you apply this in next build version ?
Thanks,
Paulo Jesus.
KS-Soft
Posts: 13012 Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:
Post
by KS-Soft » Mon Jun 04, 2018 4:35 am
Yes
Regards
Alex