KS 3.7 service fails

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
Post Reply
hamoja
Posts: 34
Joined: Wed Jun 18, 2003 6:00 pm

Post by hamoja »

I noticed whenever KS is installed as a service "log on as" and LocalSystem account is used to start service, all UNC tests fails. I then changed log on as to the domainadmin. The service starts fine but the application never launches.

Once the service is stopped, the domainadmin user can launch KS manually and same tests pass.

a bug maybe?



<font size=-1>[ This Message was edited by: hamoja on 2003-07-24 15:03 ]</font>
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

KS-Soft is name of the company, name of the product is HostMonitor :smile:

>I noticed whenever KS is installed as a service "log on as" and LocalSystem account is used to start service, all UNC tests fails.

So, you have specified user account on Service page in the Options dialog? Probably that account does not have necessary permissions. Or for some reason HostMonitor cannot login under that account. Please, check NT Event Log, there must be message from HostMonitor.

>I then changed log on as to the domainadmin. The service starts fine but the application never launches.

Application never launches? Do you mean you cannot launch second instance of HostMonitor as regular application? Why? Does it display some error?

Regards
Alex
Post Reply