Acknowledgement comments removed

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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johnv
Posts: 8
Joined: Mon May 09, 2011 9:24 pm

Acknowledgement comments removed

Post by johnv »

When you have a test that fails you are able to acknowledge it and leave a comment. After that test returns back to normal you lose the acknowledgement comment that you had for that test, well maybe not completely lost but it is removed from the Operation Comment in the Info pane in RCC.

Is there anyway to stop this from happening? This would allow me to keep a full history (all the comments I've left) of what has happened with the test.

Any help would be much appreciated.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Yes, this is correct behavior, acknowledging flags and fields cleared when test status changes from "bad" to "good". Not sure we should change this behavior :roll:

Full history can be retrieved from log files/ODBC table. You may use Log Analyzer to check history for specific test item.

Regards
Alex
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