4.42 Not properly running as service?

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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tkager
Posts: 1
Joined: Tue Jun 15, 2004 8:50 am

4.42 Not properly running as service?

Post by tkager »

I configured Hostmonitor 4.42 to run automatically as a service on Windows 2000 Server Sp4. When I start the server, Hostmonitor appears to be running (from the services applet) however, it is not visible and is not running the tests. At this point, if I manually start Hosmonitor, it gives me an error that it cannot activate RCI, that the default port (1054) is in use.

I tried running hostmonitor with an administrative account, but I still get the same results.

Thanks,
Tom
KS-Soft
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Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

I configured Hostmonitor 4.42 to run automatically as a service on Windows 2000 Server Sp4. When I start the server, Hostmonitor appears to be running (from the services applet) however, it is not visible and is not running the tests.
It could be invisible because
a)
You are using Terminal Service to check HostMonitor on remote system.
Solutions:
- use our Web Service or any 3rd party application such as PC Anywere instead of Terminal Service
- or login to the system locally

or

b) Service is started under some user account. Please switch it back to "local system" account and mark "Allow service to interact with desktop" option. Provide user account with necessary permissions on Service page in HOSTMONITOR's (!!!) Options dialog.

After that you will be able to check what's wrong with test executions.
At this point, if I manually start Hosmonitor, it gives me an error that it cannot activate RCI, that the default port (1054) is in use
Correct. Port is in use because HostMonitor already started as service.

Regards
Alex
ehaadmin
Posts: 5
Joined: Thu Jan 20, 2005 6:39 am

Post by ehaadmin »

Is it possible to deactivate this error message? (default port in use)

Greetings
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Is it possible to deactivate this error message? (default port in use)
Why do you want to deactivate this message? You often start and close several instances of HostMonitor? For what purpose? We do not recommend to start HostMonitor as service and application at the same time.

Regards
Alex
sadek76
Posts: 71
Joined: Tue Apr 27, 2004 3:28 pm
Location: New Jersey

Post by sadek76 »

Try starting Terminal service from the cmd prompt using: mstsc /console
This will display the same console that shows up on the servers display.
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