cat not start service:RMAservice‧
cat not start service:RMAservice‧
Hello,While I install RMA for windows.
I need Performance Counter service so I chose user account and passowrd.
but after installing.It appears」「
cat not start service:RMAservice‧The service did not start due to a logon failure.」--Dose any one know how to solve it,thanks a lot~~
I need Performance Counter service so I chose user account and passowrd.
but after installing.It appears」「
cat not start service:RMAservice‧The service did not start due to a logon failure.」--Dose any one know how to solve it,thanks a lot~~
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Re: cat not start service:RMAservice‧
Where did you choose user account and passowrd?ybydjjz wrote:Hello,While I install RMA for windows.
I need Performance Counter service so I chose user account and passowrd.
Do you use RMAInstaller utility? What exact RMA are you trying to install? Active? Passive?
Looks like you have specified wrong account for RMA service. You may start standard Windows "Services" applet on remote machine and provide proper username/password for "KS Remote Monitoring Agent" service.ybydjjz wrote:but after installing.It appears」「
cat not start service:RMAservice‧The service did not start due to a logon failure.」--Dose any one know how to solve it,thanks a lot~~
Regards,
Max
Re: cat not start service:RMAservice‧
I setup passive RMA.When I apply-active-install and I key user account :administrator password:123 (local machine)
thne it appearscat not start service:RMAservice‧The service did not start due to a logon failure.After that I try to use RMAInstaller utility and it shows Cannot create service service already exists
Is there a sop to intall windows Performance Count?
thank u MAX......
thne it appearscat not start service:RMAservice‧The service did not start due to a logon failure.After that I try to use RMAInstaller utility and it shows Cannot create service service already exists
Is there a sop to intall windows Performance Count?
thank u MAX......
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Re: cat not start service:RMAservice‧
If you install RMA on local machine, you may use rma_cfg.exe utility. You do not need rmainstaller.exe. If you want to install RMA on remote machine, please provide username password that is applicable for remote machine, not local.ybydjjz wrote:I setup passive RMA.When I apply-active-install and I key user account :administrator password:123 (local machine)
As for me, pretty informative messages. Don't you think? Service cannot be started because of wrong credentials. Service is already esists, so you may go to standard Windows "Services" applet and change usernae/password for "KS Remote Monitoring Agent" service. If you prefer to use rmainstaller utility, please use -uninstall key and try to install service again.ybydjjz wrote:thne it appearscat not start service:RMAservice‧The service did not start due to a logon failure.After that I try to use RMAInstaller utility and it shows Cannot create service service already exists
What is sop? Performance Counters is Microsoft Windows technology and it is already present on each Windows machine. If you need to check some performance counter, please use "Performace Counter" test method: http://www.ks-soft.net/hostmon.eng/mfra ... erfcounterybydjjz wrote:Is there a sop to intall windows Performance Count?
Otherwise please explain what do you need more carefully. I'm not sure I understand what are you going to achieve.
Regards,
Max
Re: cat not start service:RMAservice‧
HA,My English is not very well.So forgive my strange wording.....
I repeat my question
My purpose is to to check remote systems (E.g. CPU Usage, Performance Counter, Service, Process, UNC and NT Event Log test methods).
1.I copy RMA-Win document to remote systems
2.I execute rma_cfg.exe and set up passive RMA
3.After I apply、active、install user account:administrator password:123
(here is remote system user and passowrd).
4.then it appears
not start service:RMAservice‧The service did not start due to a logon failure
SOP i mean Standard Operating Procedure.3q
I repeat my question
My purpose is to to check remote systems (E.g. CPU Usage, Performance Counter, Service, Process, UNC and NT Event Log test methods).
1.I copy RMA-Win document to remote systems
2.I execute rma_cfg.exe and set up passive RMA
3.After I apply、active、install user account:administrator password:123
(here is remote system user and passowrd).
4.then it appears
not start service:RMAservice‧The service did not start due to a logon failure
SOP i mean Standard Operating Procedure.3q
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Re: cat not start service:RMAservice‧
Ok, good.ybydjjz wrote:My purpose is to to check remote systems (E.g. CPU Usage, Performance Counter, Service, Process, UNC and NT Event Log test methods).
Good.ybydjjz wrote:1.I copy RMA-Win document to remote systems
So, what RMA do you use? Active or passive? It's two different agents. Do you need passive or active? Please read the difference here: http://www.ks-soft.net/hostmon.eng/rma- ... veORactiveybydjjz wrote:2.I execute rma_cfg.exe and set up passive RMA
3.After I apply、active、install user account:administrator password:123
(here is remote system user and passowrd).
I understand, that you set up passive RMA. But what does it mean "After I apply、active、install user...."?
Do you see this error when you click on some button in rma_cfg.exe utility? Or somewhere else? Actually, I write the following for the third time in this post: Go to standard Windows "Services" applet (Start -> Programs -> Administratove Tools -> Services) and play with logon credentials for "KS Remote Monitoring Agent" service. If you use active RMA, service is called "KS Active Remote Monitoring Agent". Do you see any of this services in the list? Please note: you should login under admin in order to install service. It means you should login with admin privileges and start rma_cfg.exe utility in order to install/deinstall RMA service.ybydjjz wrote:4.then it appears
not start service:RMAservice‧The service did not start due to a logon failure
Actually, I would suggest you to start RMA as an application, ensure everything works properly and after that install it as a service.
Please, read the following article for details: http://www.ks-soft.net/hostmon.eng/rma- ... m#Settings
Regards,
Max
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Ok. Looks like I understand your point of view.
So, you setup passive RMA in rma_cfg.exe and click "Apply" button, right?
After that, you click on "Activate" button, right? Please take a look, it's "Activate" button, not "Active" as you described in your previous post. "Activate" button starts RMA in application mode. If you want to start in as a service, you do not need to click on "Activate"button.
After that, you click on "Install" button, right? "Service" option window appears in front of you, right?
After that, you entered username and password and clicked "Install", right? And you got "RMAservice‧The service did not start due to a logon failure". It means you provided wrong password. There should not be password you specified in rma_cfg utility. You have to specify real username and password registered on your system. We recommend to start RMA under admin account. So, you may specify any user that is member of "Administrators" or "Domain Admins" group.
Regards,
Max
So, you setup passive RMA in rma_cfg.exe and click "Apply" button, right?
After that, you click on "Activate" button, right? Please take a look, it's "Activate" button, not "Active" as you described in your previous post. "Activate" button starts RMA in application mode. If you want to start in as a service, you do not need to click on "Activate"button.
After that, you click on "Install" button, right? "Service" option window appears in front of you, right?
After that, you entered username and password and clicked "Install", right? And you got "RMAservice‧The service did not start due to a logon failure". It means you provided wrong password. There should not be password you specified in rma_cfg utility. You have to specify real username and password registered on your system. We recommend to start RMA under admin account. So, you may specify any user that is member of "Administrators" or "Domain Admins" group.
Regards,
Max
Max,
Thank your help.It`s kind of you to help me.
After I specify remote administrator and password,
I can start passive RMA in remote system as a service.
After that,I add Test properties in hostmonitor.
TEST METHOD:Performance Counter
While I chose remote system counter to monitor .It appears "cat not connect remote computer counter"
Maybe it is permission problem with counter.
I dont know how to solve it......
Regards,
ybydjjz
Thank your help.It`s kind of you to help me.
After I specify remote administrator and password,
I can start passive RMA in remote system as a service.
After that,I add Test properties in hostmonitor.
TEST METHOD:Performance Counter
While I chose remote system counter to monitor .It appears "cat not connect remote computer counter"
Maybe it is permission problem with counter.
I dont know how to solve it......
Regards,
ybydjjz
Do you request Performance Counter from the same system where RMA is installed? Another system but the same network where RMA is installed? Different system in different network?
If you are checking "non local" system, have you specified user name and password using "Connect as" test property or Connection Manager?
http://www.ks-soft.net/hostmon.eng/mfra ... htm#conmgr
Regards
Alex
If you are checking "non local" system, have you specified user name and password using "Connect as" test property or Connection Manager?
http://www.ks-soft.net/hostmon.eng/mfra ... htm#conmgr
Regards
Alex
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It should work for local system but agent will not be able to check any remote system using CPU Usage, Process, Service, NT Event Log, Performance Counter, Dominant Process test method.After I change KS Remote Monitoring Agent "Login Id" to "Local System".
Then It works.
If you start service using admin rights and provide correct account information using Connection Manager, RMA will be able to check local and remote systems
Regards
Alex