I need Performance Counter service so I chose user account and passowrd.
but after installing.It appears」「
cat not start service:RMAservice‧The service did not start due to a logon failure.」--Dose any one know how to solve it,thanks a lot~~
![:D](./images/smilies/icon_biggrin.gif)
Where did you choose user account and passowrd?ybydjjz wrote:Hello,While I install RMA for windows.
I need Performance Counter service so I chose user account and passowrd.
Looks like you have specified wrong account for RMA service. You may start standard Windows "Services" applet on remote machine and provide proper username/password for "KS Remote Monitoring Agent" service.ybydjjz wrote:but after installing.It appears」「
cat not start service:RMAservice‧The service did not start due to a logon failure.」--Dose any one know how to solve it,thanks a lot~~
If you install RMA on local machine, you may use rma_cfg.exe utility. You do not need rmainstaller.exe. If you want to install RMA on remote machine, please provide username password that is applicable for remote machine, not local.ybydjjz wrote:I setup passive RMA.When I apply-active-install and I key user account :administrator password:123 (local machine)
As for me, pretty informative messages. Don't you think? Service cannot be started because of wrong credentials. Service is already esists, so you may go to standard Windows "Services" applet and change usernae/password for "KS Remote Monitoring Agent" service. If you prefer to use rmainstaller utility, please use -uninstall key and try to install service again.ybydjjz wrote:thne it appearscat not start service:RMAservice‧The service did not start due to a logon failure.After that I try to use RMAInstaller utility and it shows Cannot create service service already exists
What is sop? Performance Counters is Microsoft Windows technology and it is already present on each Windows machine. If you need to check some performance counter, please use "Performace Counter" test method: http://www.ks-soft.net/hostmon.eng/mfra ... erfcounterybydjjz wrote:Is there a sop to intall windows Performance Count?
Ok, good.ybydjjz wrote:My purpose is to to check remote systems (E.g. CPU Usage, Performance Counter, Service, Process, UNC and NT Event Log test methods).
Good.ybydjjz wrote:1.I copy RMA-Win document to remote systems
So, what RMA do you use? Active or passive? It's two different agents. Do you need passive or active? Please read the difference here: http://www.ks-soft.net/hostmon.eng/rma- ... veORactiveybydjjz wrote:2.I execute rma_cfg.exe and set up passive RMA
3.After I apply、active、install user account:administrator password:123
(here is remote system user and passowrd).
Do you see this error when you click on some button in rma_cfg.exe utility? Or somewhere else? Actually, I write the following for the third time in this post: Go to standard Windows "Services" applet (Start -> Programs -> Administratove Tools -> Services) and play with logon credentials for "KS Remote Monitoring Agent" service. If you use active RMA, service is called "KS Active Remote Monitoring Agent". Do you see any of this services in the list? Please note: you should login under admin in order to install service. It means you should login with admin privileges and start rma_cfg.exe utility in order to install/deinstall RMA service.ybydjjz wrote:4.then it appears
not start service:RMAservice‧The service did not start due to a logon failure
It should work for local system but agent will not be able to check any remote system using CPU Usage, Process, Service, NT Event Log, Performance Counter, Dominant Process test method.After I change KS Remote Monitoring Agent "Login Id" to "Local System".
Then It works.