Method: SNMP Trap - How to set such a test to OK manually

JuergenF · Post by **JuergenF** » Wed Oct 11, 2006 1:14 pm

I need a bit of help.

I have set up a "SNMP Trap" test to be set to BAD when a "Cold Start" was performed.
I think it's not a good idea to implement a "Good Filter" condition to set that test back to OK without having really seen that error.
EDIT: i.e. after an amount of time

Therefore I'd like to set that "SNMP Trap" test back to OK manually after someone has seen and recognized that BAD condition.
But I can't find an easy and good way. (Web-Interface preferred)

Any ideas are welcome

Many thanks in advance

Juergen

KS-Soft · Post by **KS-Soft** » Wed Oct 11, 2006 4:01 pm

HostMonitor does not provide manual option to change test status for SNMP or any other test method. This is against HM design.
On the other hand you may use different SNMP Trap message to change status of the test back to "Ok". Such message can be send by 3rd party software or by HostMonitor itself (if you configure SNMP Trap alert and assign it to some auxiliary test method).

Regards
Alex

JuergenF · Post by **JuergenF** » Thu Oct 12, 2006 1:42 am

Dear Alex,

as you write in the help file

This test method is different from any other. Unlike rest of tests that really test some devices (by sending request and receiving response), SNMP Trap test method was implemented as listener - it does not send any requests.

this method is different.

Can you think about creating an enhancement for the GOOD-Filter section:
- Set Test to OK, when (manually) acknowledged

From my point of view that sounds easier than setting up a pseudo test for sending a pseudo trap to set the SNMP Trap test to OK.

What do others think who use this method for Traps that are not reset from the device itself (Link-up / Link-down is very easy. But what about warm start / cold start / authentication failure / fan-errors / Power-supply errors / temperature problems. From my point of view all these failures will not send a "GOOD" Trap, when the problem is fixed)

May we discuss that in the Wish-List forum ?

Many thanks

Juergen

KS-Soft · Post by **KS-Soft** » Fri Oct 13, 2006 11:29 am

I think we can implement such option

Regards
Alex

JuergenF · Post by **JuergenF** » Fri Oct 13, 2006 2:35 pm

JuergenF wrote:Can you think about creating an enhancement for the GOOD-Filter section:
- Set Test to OK, when (manually) acknowledged

KS-Soft wrote:I think we can implement such option

Great !

Many thanks

Juergen

AntonyP · Post by **AntonyP** » Mon Oct 16, 2006 12:31 am

I am also interested in this feature request

Thanks!

KS-Soft · Post by **KS-Soft** » Tue Oct 17, 2006 4:01 pm

Update available at www.ks-soft.net/download/hm625.zip
Please install version 6.24 before using this update

Regards
Alex

JuergenF · Post by **JuergenF** » Fri Oct 20, 2006 12:38 pm

KS-Soft wrote:Update available at www.ks-soft.net/download/hm625.zip
Please install version 6.24 before using this update

Regards
Alex

Many thanks - works fine

AntonyP · Post by **AntonyP** » Fri Nov 10, 2006 4:54 am

I installed the update, but i think i am doing something wrong. The set-ack-and-ok function does not set the trap alarm back to green.

KS-Soft · Post by **KS-Soft** » Fri Nov 10, 2006 12:16 pm

So, what exactly are you doing? You are using version 6.24 or 6.25? You are selecting SNMP Trap test method for ACK operation or you selecting several different test items?

Regards
Alex

thomasschmeidl · Post by **thomasschmeidl** » Sun Nov 12, 2006 10:42 am

Hi Alex,

I just installed the 6.25. This feature is very helpful for us!

May I refer to http://www.ks-soft.net/cgi-bin/phpBB/vi ... ght=#12942 with two questions about SNMP Trap tests:

1. Why can't SNMP Trap tests be dependent on other tests?

2. Do you think you can implement the "escalation by counting the number of time intervals having passed by since the test went bad", too? Your "Yeah, may be we can implement this...." was very promising.

Kind regards

Thomas

AntonyP · Post by **AntonyP** » Mon Nov 13, 2006 1:09 am

KS-Soft wrote:So, what exactly are you doing? You are using version 6.24 or 6.25? You are selecting SNMP Trap test method for ACK operation or you selecting several different test items?

Regards
Alex

When the trap test goes off (red), i use RCC to ack it but it does not go back to green.

KS-Soft · Post by **KS-Soft** » Mon Nov 13, 2006 2:46 pm

When the trap test goes off (red), i use RCC to ack it but it does not go back to green

We still cannot reproduce the problem
1) Could you please answer all my questions? Not just 1st one?
2) Have you set "Good message filter" to "Set Ok status by acknowledgement"?

Regards
Alex

KS-Soft · Post by **KS-Soft** » Mon Nov 13, 2006 4:29 pm

1. Why can't SNMP Trap tests be dependent on other tests?

There are several reasons
1) technical: HostMonitor uses completely different code to manage SNMP Trap test items, it doesn't work like other tests
2) logical: HostMonitor cannot recheck device when Master test changes status. Especially when single SNMP Trap test may receive messages from many devices
3) may be there are some other reasons, I just do not remember
May be we can find some workaround for the problems, but I don't think this is high priority task.

2. Do you think you can implement the "escalation by counting the number of time intervals having passed by since the test went bad", too? Your "Yeah, may be we can implement this...." was very promising

This task has medium priority. And we have over 100 tasks with medium priority

Regards
Alex

AntonyP · Post by **AntonyP** » Tue Nov 14, 2006 1:28 am

KS-Soft wrote:
When the trap test goes off (red), i use RCC to ack it but it does not go back to green
We still cannot reproduce the problem
1) Could you please answer all my questions? Not just 1st one?
2) Have you set "Good message filter" to "Set Ok status by acknowledgement"?

Regards
Alex

I thought the extra "Set Ok status by acknowledgement" option would be added to the normal "Set Ok if received message satisfies ... " trap. Is there no way to have both options?