Count Files Test - Unknown Status

johnm · Post by **johnm** » Tue Jun 13, 2006 7:58 am

Host Monitor v5.92
Windows 2003 Std - SP1

Count Files
Test Criteria: *.*, Count All Files, If > 8000 Files

I have a count files test setup. Frequently the test fails with a false positive status of "Unknown". It remains like this even though the criteria of failure is not met. If I right-click and refresh manually the status becomes good. This scenario occurs quite often a few times per week.

Why would the status be "Unknown" except when I manually refresh?

KS-Soft · Post by **KS-Soft** » Tue Jun 13, 2006 10:23 am

You are checking network or local drive? Test is performed by HostMonitor or RMA?

Regards
Alex

johnm · Post by **johnm** » Tue Jun 13, 2006 10:32 am

network using unc with admin share \\server\c$

test via host monitor

KS-Soft · Post by **KS-Soft** » Tue Jun 13, 2006 10:40 am

Then Unknown status may appear if some folder is not accessible.
BTW Do you really need to count files on entire drive? Such test will load the server a lot. If you really need this, I would recommend to install RMA on the server. RMA will count files locally, so you reduce network load...

Regards
Alex

johnm · Post by **johnm** » Tue Jun 13, 2006 10:42 am

not testing on the entire drive. I just didn't give you the fullpath.
the fullpath is \\server\c$\inetpub\mailroot\badmail

If some folder is not accessible then why does the test return to good status if I manually refresh?

KS-Soft · Post by **KS-Soft** » Tue Jun 13, 2006 10:48 am

Probably some network or server problem. It may process single request without problems but fail when HostMonitor starts many tests at the same time.
If you do not have a lot of test items, you may reduce "Don't start more than N tests per second" parameter (Behavior page in the Options dialog)

Regards
Alex

johnm · Post by **johnm** » Wed Jun 14, 2006 10:01 am

I don't think it is load or network related since the results are very consistent. If my manual refreshes were failing sometimes as well I would agree.

anyway, thanks

KS-Soft · Post by **KS-Soft** » Wed Jun 14, 2006 10:44 am

"manual refresh" is not really manual, you just tell HostMonitor to perform the test as soon as possible. Test execution works exactly in the same way, HostMonitor uses exactly the same code.
Do you see any message in Reply field of the test item?

Regards
Alex