Search found 13 matches

by tdillon
Thu Apr 06, 2006 10:53 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Web Service URLs
Replies: 10
Views: 23420

Hostmonitor/Options/RCI - Max connection,, correct?

It was 4 I set it to 20

thanks
by tdillon
Thu Apr 06, 2006 9:53 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Web Service URLs
Replies: 10
Views: 23420

I'll try it, though I am the only one using the web service at this time.

tom
by tdillon
Thu Apr 06, 2006 4:58 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RCC timeout retrieving test list
Replies: 12
Views: 26335

I emailed in the files the other day. Please let me know when you have time to look at this.

thanks

tom
by tdillon
Thu Apr 06, 2006 4:56 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Web Service URLs
Replies: 10
Views: 23420

Here is the error: Response from Hostmonitor's Web Service: ************************************************************ Error: Connection error -------------------------------------------------------------------------------- Possible reasons: - HostMonitor is not running - RCI interface disabled - ...
by tdillon
Wed Apr 05, 2006 5:28 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Web Service URLs
Replies: 10
Views: 23420

Web Service URLs

We are looking to setup a website for clients that we monitor with Hostmon so they can access the results of their tests through the Web Service. I need them to be only access thier tests and not others. I have seen discussion about permissions that may be implemented in the future. In the meantime ...
by tdillon
Fri Mar 31, 2006 8:12 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RCC timeout retrieving test list
Replies: 12
Views: 26335

Alex,

Thank you for pursuing this. I am off for a couple days. I will email the files when I get back.

thanks,

tom
by tdillon
Thu Mar 30, 2006 6:35 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RCC timeout retrieving test list
Replies: 12
Views: 26335

That took us 1 step further. The program now loads but hangs and never really becomes responsive. I can see that it has my test list in it, but the windows won't resize, the status is not updating. overall just hung.

tom
by tdillon
Wed Mar 29, 2006 5:34 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RCC timeout retrieving test list
Replies: 12
Views: 26335

Yes, the timeout error comes up 60 seconds after the 'retieveing test list" line item.

When I copy the file through Windows explorer it takes just over 75 seconds to transfer. If you have to modify rcc.exe I would make the default at least 300 seconds just to be sure.

thanks!
tom
by tdillon
Tue Mar 28, 2006 4:50 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RCC timeout retrieving test list
Replies: 12
Views: 26335

update

That does work. I am using two different terminal Server sessions to test. But the RCC does load properly
tom
by tdillon
Tue Mar 28, 2006 4:39 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RCC timeout retrieving test list
Replies: 12
Views: 26335

Update

I just upgraded to 5.92 and i get the same results. I actually do not have a PC other than the Host Monitor machine at that location.

thanks,
tom
by tdillon
Tue Mar 28, 2006 6:53 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RCC timeout retrieving test list
Replies: 12
Views: 26335

RCC timeout retrieving test list

I am having trouble accessing the RCC. I have all the ports configured correctly, it makes a connection and then times out downloading the test list. Here is a copy of the log window: [3/28/2006 7:40:10 AM] Connecting... Ok. TCP Connection established [3/28/2006 7:40:10 AM] Authentication... Ok [3/2...
by tdillon
Mon Mar 06, 2006 1:17 pm
Forum: Wish list
Topic: Outbound vs. inbound connections to HostMonitor from the RMA
Replies: 8
Views: 28934

Thanks so much

Alex,

That would be just great. I really can't tell you how much that will help our continued expansion of the software.

thanks,

tom
by tdillon
Sun Mar 05, 2006 11:48 am
Forum: Wish list
Topic: Outbound vs. inbound connections to HostMonitor from the RMA
Replies: 8
Views: 28934

Outbound vs. inbound connections to HostMonitor from the RMA

We use the RMA to monitor 50 different clients over the Internet. We are looking for a way to make it possible not to have to open any ports on the client's firewall. We are using a differnt piece of software for different reasons that puts an agent on each monitored node and it "checks-in"...