Search found 19 matches

by jhuppertz
Wed May 27, 2009 5:53 am
Forum: RMA for UNIX
Topic: RMA on HP-UX error in HM 8.02
Replies: 6
Views: 55098

Hi Max,

The requested information has been sent.

Kind regards,
John
by jhuppertz
Wed May 27, 2009 5:13 am
Forum: RMA for UNIX
Topic: RMA on HP-UX error in HM 8.02
Replies: 6
Views: 55098

Hello Max, Because it is the core business system for a healthcare organisation I cannot give you access to the server. If you could provide us with the sources and some information on de usage/tuning you would like to do, we can compile it and send you a copy of the compiled version. Kind regard, J...
by jhuppertz
Mon May 25, 2009 3:24 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: WMI error after upgrade to 8.02
Replies: 4
Views: 14496

Hi Max,

The error we get is "Invalid Class" and the tests go to UNKNOWN.

The test query is:
Select NumberOfActiveSessions from MetaFrame_Server

This test is run in root\citrix

As I mentioned earlier this query still work using the new WMI Explorer.

Regards,
John
by jhuppertz
Mon May 25, 2009 3:20 am
Forum: RMA for UNIX
Topic: RMA on HP-UX error in HM 8.02
Replies: 6
Views: 55098

Hello Max,

Using SSH would require us to rewrite all our shell scripts we currently use. The best and most felxible solution would be to create a 1.26 RMA agent for HP-UX Itanium.

How would we go about to do this?

Regards,
John
by jhuppertz
Mon May 25, 2009 1:30 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: WMI error after upgrade to 8.02
Replies: 4
Views: 14496

WMI error after upgrade to 8.02

Hi, We have recently tried to upgrade our Hostmon installation to version 8.02. After the upgrade some WMI tests do not work anymore. These tests do not use "root\cimv2" but "root\citrix". These test have worked and the manual tests using WMI Explorer 1.06 work also. Can you help...
by jhuppertz
Mon May 25, 2009 1:26 am
Forum: RMA for UNIX
Topic: RMA on HP-UX error in HM 8.02
Replies: 6
Views: 55098

RMA on HP-UX error in HM 8.02

Hi,

We are using RMA on a HP-UX Itanium platform, hence this is version 1.23. We have tried to upgrade to Hostmon 8.02 but thet we gen an error "RMA: Wrong Command".

What could be the problem?

Regards,
John
by jhuppertz
Fri Jan 25, 2008 2:10 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Using test results in outher tests or scripts
Replies: 3
Views: 14073

Hello Max, Thanks for your reply. On the second reply: In fact, ODBC query test supports several lines, separated by semicolon ; Also it may execute stored procedures as well. I cannot get the the semicolon to work. If I use it this will genetatie an ODBC error "charaters found at end of SQL st...
by jhuppertz
Thu Jan 24, 2008 1:57 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Using test results in outher tests or scripts
Replies: 3
Views: 14073

Using test results in outher tests or scripts

Hi, I am trying to build a test that will give the the total number of active terminal server or citrix connections in a server farm. Citrix and Microsoft are nog able to do this on their own. I can read the number of active connections through WMI on a per server basis. These tests work flawless. N...
by jhuppertz
Tue Dec 18, 2007 2:55 am
Forum: RMA for UNIX
Topic: RMA on HPUX problem after reboot
Replies: 4
Views: 24025

Hello Max,

The execute rights were OK.
we restarted the RMA process and now it seems fine again.
Strange isn't it?

Thanks for your help (again :wink:)

Regards,
John
by jhuppertz
Tue Dec 18, 2007 2:08 am
Forum: RMA for UNIX
Topic: RMA on HPUX problem after reboot
Replies: 4
Views: 24025

RMA on HPUX problem after reboot

Hi,

We just activated our RMA agent on HP-UX. It worked fine and we have started to add some tests on our test server :D

After rebooting the server we cannot get the process list anymore :cry:

The error says: "/opt/rma//proclist.sh[12]: sort: not found."

Any ideas?

Regards,
John
by jhuppertz
Tue Dec 11, 2007 2:31 am
Forum: RMA for UNIX
Topic: RMA for HPUX
Replies: 10
Views: 42098

Hi Max,

Thanks for the quick reaction :D
I just sent you an e-mail with the required registration information.

Regards,
John
by jhuppertz
Tue Dec 11, 2007 1:47 am
Forum: RMA for UNIX
Topic: RMA for HPUX
Replies: 10
Views: 42098

Hello Alex, Could you please send us the sources for the RMA agent so we can compile it on our HP-UX. Opening the server to the outside world is out of the question since it is used to store medical data for patients. I tried mailing you a few times but dit not get a responce yet. If possible try to...
by jhuppertz
Tue Nov 27, 2007 9:35 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Invalid Floating Point Operation when starting RCC
Replies: 10
Views: 26799

Hi Alex, Thank you. This fixed the problem 8) The parameter is a SNMP parameter for an APC UPS. This is a 64 bit binairy parameter with operating flags. It is not possible to read these per bit (maybe a new feature) and I allready noticed that the Log Analyzer has problems with this. Maybe allso a r...
by jhuppertz
Tue Nov 27, 2007 5:08 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Invalid Floating Point Operation when starting RCC
Replies: 10
Views: 26799

Hi Max,

Sorry our spam filter caught it.
Let me know if you get the file.

Regards,
John
by jhuppertz
Tue Nov 27, 2007 3:32 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Invalid Floating Point Operation when starting RCC
Replies: 10
Views: 26799

Hello Max,

It has been a few days. Did you get my data?
Are you able to reproduce the error?

Regards,
John