RMA on HPUX problem after reboot

jhuppertz · Post by **jhuppertz** » Tue Dec 18, 2007 2:08 am

Hi,

We just activated our RMA agent on HP-UX. It worked fine and we have started to add some tests on our test server

After rebooting the server we cannot get the process list anymore

The error says: "/opt/rma//proclist.sh[12]: sort: not found."

Any ideas?

Regards,
John

KS-Soft Europe · Post by **KS-Soft Europe** » Tue Dec 18, 2007 2:28 am

Please ensure proclist.sh file is present in rma's folder. Also you should verify the proclist.sh script has the "executable" rights. You may add "executable" rights using command "chmod".
What account do you use to start rma? Does it have necessary rights to start .sh scripts?

Regards,
Max

jhuppertz · Post by **jhuppertz** » Tue Dec 18, 2007 2:55 am

Hello Max,

The execute rights were OK.
we restarted the RMA process and now it seems fine again.
Strange isn't it?

Thanks for your help (again

)

Regards,
John

KS-Soft Europe · Post by **KS-Soft Europe** » Tue Dec 18, 2007 3:01 am

jhuppertz wrote:we restarted the RMA process and now it seems fine again.
Strange isn't it?

Was the rma started automatically the first time after reboot? Probably, there are problems in startup script, e.g. permissions issue.

Regards,
Max

Stasssss · Post by **Stasssss** » Tue Jan 15, 2008 5:56 am

try to add at the beginning of the agent startup script these lines

PATH=/sbin:/usr/sbin:/usr/bin:/usr/local/bin:/usr/local/sbin
export PATH