All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
I use Hostmonitor 3.64 and all was fine until a virus attack occured last week on our enterprise network (Welchia/Nachim).
All the tests using "NT event log" method are now with status "Unknown".
The remote event logs are not accessible from my local Hostmonitor.
I think our network team has applied some restrictions on our intranet.
The remote systems are all OK, so my question :
What are the requested conditions for a correct execution of this test?
I suppose some ports were made unavailable for network protection...
Strangely, this morning one remote sytem correctly answers, but another one, on the same network segment and with exactly the same configuration is still not responding for this test.