Pause Monitoring scheduled every week once

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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itelio
Posts: 132
Joined: Thu Nov 06, 2014 11:37 am

Pause Monitoring scheduled every week once

Post by itelio »

Hi there,

is there a possibility to pause the monitoring at certain times? Under "Monitoring" you can only enter "up to" times.

The background is the weekly planned restart of the server on which the remote agent is located. Thus "RMA not connected" messages would appear every time.

Is there a simple solution here?
Our Version ist the newest KS Hostmon 12.98

Best regards and thanks in advance
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Pause monitoring when just 1 server restarts??
May be its better to pause just 1 test that checks this agent or target server? While other tests related to this agent can be set as dependent test items.

I think you just need to set appropriate schedule for 1 Master test
https://www.ks-soft.net/hostmon.eng/mfr ... #Schedules

Another useful quote
How to check status of the agent

When you use single agent to perform various tests, you may want to setup Master test to check agent status. In such case HostMonitor may send single alert informing you about disconnected agent and hold dependant test items (so you will receive single alert instead of hundred warnings for all tests performed by this agent).
What test can you use as Master test?

- Passive RMA: It's pretty easy to check Passive RMA status when you do not use Backup RMA. You may use TCP test to check is RMA receives connections on specified TCP port or use Ping test performed by the agent to check localhost (127.0.0.1). Such Ping test will always return "Host is alive" status when successfully authenticated connection to the agent can be established.
If there is backup agent in use, you may setup Ping test performed by Passive RMA using rma itself string as target host name. In such case HostMonitor will check agent status without using backup agent even if such backup agent was specified for selected RMA

- Active RMA: Things a little more tricky when you need to check Active RMA status. Yes, you may setup the same "Ping localhost" test to check agent status. However this may lead to some delay in reaction as HostMonitor will not perform test if agent was connected but lost connection just a moment ago. HostMonitor may wait up to several minutes for new connection before changing test status to "Unknown". Dependant test items will be delayed as well so such delay is not a big problem, you will not receive a lot of alerts. However if for some reason you need to receive alert immediately, there is solution: setup Ping test using Active RMA and type rma itself string instead of localhost or target host name. In such case HostMonitor will display agent status immediately. HostMonitor will not use backup agent (if any) when specified agent is not connected; also HostMonitor will not wait for agent re-connection.
Regards
Alex
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