UDP Test with RMA fails

totte · Post by **totte** » Tue Mar 31, 2020 5:46 am

Hi

I have a UDP test sending an string and our software returns an answer. This works as long as Hostmonitor send the package. I now need an RMA to perform the test and then the test fails.

I have set up a wireshark and can see that the response from our software comes to the RMA server, but the test still fails

HM Version 11.96
RMA Version 6.64

//Christoffer

KS-Soft · Post by **KS-Soft** » Tue Mar 31, 2020 6:45 am

What exactly means "fails"?
Test status?
Reply field?

Regards
Alex

totte · Post by **totte** » Tue Mar 31, 2020 6:48 am

Hi,

Status is set to Bad and reply is 22ms.

//Christoffer.

KS-Soft · Post by **KS-Soft** » Tue Mar 31, 2020 6:51 am

This means reply received, but it does not fit conditions you set for the test.
Please check test settings and reply packet..

Regards
Alex

totte · Post by **totte** » Tue Mar 31, 2020 7:15 am

Strange, I copied the test and changes performed by to my RMA and the test get status bad.

When looking a bit closer to my wireshark i see that the returing package is changed from the one beeing sent from the server padding is added in some NAT or someting.

Anyway changed the test to Alert When "Reply DosenÂ´t Contain" and it all works.

Thanks and sorry for the trouble.

//Christoffer

KS-Soft · Post by **KS-Soft** » Tue Mar 31, 2020 7:16 am

You are welcome

Regards
Alex