SomeThing Wrong with Mail Relay

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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shernyeexing
Posts: 20
Joined: Sun Aug 02, 2009 7:29 pm

SomeThing Wrong with Mail Relay

Post by shernyeexing »

Our exchange server is monitered by MailRelay .
last friday , the Mailrelay returned a Bad Status with Reply "SMTP:".
we checked our exchange server, but all service(pop3\smtp\imap) was ok.
then i copy this Test to a new machine, the status is ok.
then i reboot the old machine, restart the HM, and reset the test, but the status is still bad.
on the old machine, i can telnet 110, 25, . but why the status is still Bad?

the setting of the TEST:
outgoing server: smtp:mail.xxx.net
incoming server: pop3:mail.xxx.net
sender/recepient: testmail@xxx.net - testmail@xxx.net
smtp port 25
pop3 port 110
alert when incoming mail server doesnot receive mail before next checking cycle.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

HostMonitor version?

Regards
Alex
shernyeexing
Posts: 20
Joined: Sun Aug 02, 2009 7:29 pm

Post by shernyeexing »

HM Version: 8.86

btw, which tcp/udp ports will be used in the mailrelay test?
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

HM Version: 8.86
last friday , the Mailrelay returned a Bad Status with Reply "SMTP:".
We are checking our code for version 8.86...
So far it looks like HostMonitor was able to login to your mail server (outgoing server) but server did not accept e-mail for some reason and server did not send valid error description.
Could your check smtp:mail.xxx.net server logs?
btw, which tcp/udp ports will be used in the mailrelay test?
You answered this question by yourself.
-----------
the setting of the TEST:
outgoing server: smtp:mail.xxx.net
incoming server: pop3:mail.xxx.net
sender/recepient: testmail@xxx.net - testmail@xxx.net
smtp port 25
pop3 port 110


Regards
Alex
shernyeexing
Posts: 20
Joined: Sun Aug 02, 2009 7:29 pm

Post by shernyeexing »

KS-Soft wrote: Could your check smtp:mail.xxx.net server logs?
no error/warn logs on smtp server.

testmail@xxx.net can recieve the mail by HM like this:
HMRelayTestID 73 63108
This is MailRelay test mail
Advanced Host Monitor
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