When you post information about some problem, please include the following details: - OS version (e.g. Windows 2000 Professional SP3); HostMonitor version; problem description.
I use HM since years now without pb
It's installed on windows 2003 server SP2 as a service
I use RCC to manage HM.
I've a sensatronic EM1 probe for testing computer room temperature.
Since 2 months, HM cannot check temperature and say : "cannot retreive data from host"
I thought it was the probe that didn't work.
I decided to buy a new one that I've received today.
I 've tested it and it's the same : "cannot retreive data frome host"
If I check the both probe with internet explorer I can see the temperature.
If I check with HM with snmp test, It works. I get the temperature on the two probe.
But when I edit my temperature test and want to choose the probe I get the same error "cannot retreive data from host"
I think there is a http connection pb.
I've try to disable proxy using in options but still doesn't work.
Any idea??
What version of HostMonitor do you use?
Can you connect to device using web browser (without using proxy)? You may use URL like http://ip_address_of_EM1/data
Actually we need to connect to EM1 device using HTTP protocol so we will be able to test HostMonitor on our system.
Can you open HTTP port? I think its better to discuss privately, you may send e-mail to support@ks-soft.net
