Problem with alerts

korwin1979 · Post by **korwin1979** » Wed Nov 11, 2009 3:34 am

I create alert on test. After alert, e-mail sends to my adress. I just create a new alert profile and choose template "Mail to admin". Then, i translate template from English to Russian, but I receive by email words and letters, which not readable format (codepage mismach).

For example
string in templat: Статус: %STATUS%
string in letter: Ñòàòóñ: No answer

How i can use russian charset?

KS-Soft · Post by **KS-Soft** » Wed Nov 11, 2009 10:37 am

Mail Porfiles dialog allows you to choose charset for each template.
http://www.ks-soft.net/hostmon.eng/mfra ... .htm#Mails

What charset have you chosen for this template? Windows-1251? Koi8-r?

Regards
Alex

PS You are using wrong forum. "Reports" forum related to HTML reports
http://www.ks-soft.net/hostmon.eng/mfra ... tm#Reports
http://www.ks-soft.net/hostmon.eng/la/index.htm

korwin1979 · Post by **korwin1979** » Wed Nov 11, 2009 1:00 pm

I trying all charsets. Email not change. Emait is not readable.

KS-Soft · Post by **KS-Soft** » Wed Nov 11, 2009 1:59 pm

We cannot reproduce the problem. HostMonitor 8.28 works correctly. Microsoft Outlook Express 6 works fine as well.
What version of HostMonitor and mail client do you use?

Regards
Alex

korwin1979 · Post by **korwin1979** » Thu Nov 12, 2009 1:48 am

Thanks for consultation. A problem has solved. Has established necessary fonts on a post server. Has established font Windows-1251 with Russian support.

Many thanks

KS-Soft · Post by **KS-Soft** » Thu Nov 12, 2009 9:00 am

No problem

Regards
Alex