Troubleshooting Mail Relay Test Failure

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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pwoll
Posts: 3
Joined: Mon Dec 01, 2003 4:34 pm

Troubleshooting Mail Relay Test Failure

Post by pwoll »

I have a mail relay test configured on HostMonitor v7.50. Lately, it has reported repeated failures, but the mail administrator sees nothing wrong. I would like to be able to check the incoming message for timestamps to see exactly how long it is taking. I know that the test automatically deletes the test mail message from the IMAP mailbox. I don't see the deleted messages in my trash. Is there a way to tell the test NOT to delete the test messages so that I can check them?
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KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

If you choose "Alert when incoming mail server does not receive mail before next checking cycle" HostMonitor will not check and remove mail until next test probe.

What exactly means "has reported repeated failures"? What is test status? Bad? No answer? Unknown? Any message in Reply field of the test?

Regards
Alex
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