Can a remote agent run a script?

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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kadeth
Posts: 3
Joined: Tue Jul 29, 2008 7:21 am

Can a remote agent run a script?

Post by kadeth »

We monitor multiple internet vpn tunnels.
A remote agent is installed at each remote location.
The remote equipment is plugged into IP power swtiches that can be sent a command to power cycle a device.

The most common outage we have is the dsl/cable modem or router gets hung up and needs to be restarted. The lines have to be running 7/24 and 99% percent of the time power cycling the two devices resolves the issue. I am assuming if the internet line was down and hostmon lost connectivity to the remote agent, hostmon would be unable tell the remote agent to run a script to power cycle the devices.

I would like the remote side to run a command if it looses connection to Hostmon, and have it run a script that power cycles the dsl/cable modem and firewall. What would be the best way to currently handle this?
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Sorry, RMA cannot execute commands unless HostMonitor sends the command.
Looks like you need to install HostMonitor on some other application on that system just to start a script. You may use IP-Tools for such purpose (it includes simpe HostMonitor utility). IP-Tools costs just $35 per license or $190 for 10 licenses
http://www.ks-soft.net/ip-tools.eng/index.htm

I think we can implement "alert when disconnected" option for Active RMA in future versions

Regards
Alex
fve
Posts: 98
Joined: Sun Apr 27, 2008 11:25 am
Location: Denmark

Post by fve »

Sorry for interrupt...

Our solution is:

One server is installed with a homemade c# service.
It poll every 1 min. on port 1060 hostmonitor's rcc port. If no reply for 3 times it send a mail to the admin.

The service also open a service port on port xxx. Then I make a rule in HM that poll that service every 1 min. if failing 3 times it send a mail to admin.

This solution work great, because it make check both way.

HMIp:1060:HMChecker:5500

Flemming
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