Treat Unknown status as Bad option

Need new test, action, option? Post request here.
Post Reply
Kapz
Posts: 216
Joined: Mon Dec 06, 2004 2:33 pm
Location: Denmark

Treat Unknown status as Bad option

Post by Kapz »

Hi !

On some test methods the option "Treat Unknown status as Bad" is selected but greyed out - e.g. on test method "File/Folder Availability"

On others it can be checked or unchecked - e.g. on test method "Folder/File Size".

Is there any particular reason for this or could it be changed so that this option could always be checked/unchecked ?

Thanks !

Kasper :O)
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Option is greyed out for test methods that never return "Unknown" status

Regards
Alex
Kapz
Posts: 216
Joined: Mon Dec 06, 2004 2:33 pm
Location: Denmark

Post by Kapz »

Alex,

> Option is greyed out for test methods that never return "Unknown" status
Trouble is that when the test is performed by an RMA and the connection to the agent fails for whatever reason the test does in fact get status Unknown and when it is then treated as Bad it triggers the alert profile.

Kasper :O)
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

You are right. Ok, will be changed in next version

Regards
Alex
Kapz
Posts: 216
Joined: Mon Dec 06, 2004 2:33 pm
Location: Denmark

Post by Kapz »

> You are right. Ok, will be changed in next version
Excellent, thanks !

Kasper :O)
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Done. Version 6.00 available at http://www.ks-soft.net/hostmon.eng/downpage.htm

Regards
Alex
Post Reply