getting alarms twice

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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mayrmart
Posts: 1
Joined: Mon Jan 26, 2004 4:09 am

getting alarms twice

Post by mayrmart »

Hi !
Im running the program as a Service unter 2003 Server.
To edit or add new things i hve to start it a second time.
But when i do so, im getting old alarms and till i close the Program im getting all alarms twice (from the Service Programm and the programm on the desktop)
Is there a possibility that the program on the desktop dont send any alarms when there is a service program running.
And next when i finish editing the Program i must restart the service.
After that the alarms are generated again !

Martin
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Marcus
Posts: 367
Joined: Mon Nov 18, 2002 6:00 pm

Post by Marcus »

Running both the service and the application version is the same as running either of them twice and therefor double messages.

Stop the service, before opening the application.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

And next when i finish editing the Program i must restart the service. After that the alarms are generated again !
You should stop service BEFORE changing settings. If you change test parameters using application and stop/restart service after that, service detects changes in HML file and does not save current status of the tests (to avoid data loss).

If you need to configure HostMonitor on remote server using Terminal Service, we would recommend to create simple BAT file that will stop service, start HostMonitor in application mode and (after you change settings and terminate application) start service again.

Code: Select all

net stop hostmonservice 
"c:\program files\hostmon\hostmon.exe" 
net start hostmonservice 
If you use HostMonitor in application mode because HostMonitor in service mode on Windows Server 2003 may display dialogs incorrectly, just wait for HostMonitor 4.30. This problem fixed.

Regards
Alex
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