Unable to Relay Email

cdnguyen7 · Post by **cdnguyen7** » Wed Dec 31, 2003 2:43 pm

I cannot get my email alert to send to all the email addresses that I indicated. The SMTP server was able to relay an internal email address, but not external email address. For primary SMTP server, I enter in the IP address. For the port, I enter 25. Authentication is none. I get the following error:

Email Error #550 (550 5.7.1 Unable to relay for <email address>)
Unable to relay for <email address>
Error cannot send email to <email address>

It worked with one internal email address, but not on the other external email addresses.[/b]

KS-Soft · Post by **KS-Soft** » Wed Dec 31, 2003 2:55 pm

This error appears because mail server checks e-mail addresses of the sender and recepient, it has some rules to restrict incorrect mailing. We don't know these rules, administrator of the mail server - does know. Please, ask him.
Probably you should change e-mail address (that specified in "From" field of the action) to some existing address.

Regards
Alex

cdnguyen7 · Post by **cdnguyen7** » Fri Jan 09, 2004 5:16 pm

Can I resolve the problem by configuring with a proxy?

KS-Soft · Post by **KS-Soft** » Fri Jan 09, 2004 6:11 pm

Proxy? I don't see how proxy server related to this problem...
Why don't you ask your network administrator?

Regards
Alex

cdnguyen7 · Post by **cdnguyen7** » Mon Jan 19, 2004 10:14 am

Ok, I'll do that. Thanks for your help.