My Wish List...

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Netconex
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Joined: Tue Jan 25, 2005 8:53 pm
Location: Lancaster, PA
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My Wish List...

Post by Netconex »

I just installed the new version 5.0 beta and am VERY impressed with continued quaility this program provides. But there are a couple of things that I would like to see changed/added:

1. The traffic monitoring capabilities are very nice! I am using them to monitor customers on my wireless ISP network. However, the software reports the information in KBytes/sec only which requires me to multiple these numbers by 8 to get Kbits/sec. Although I can set the alerts to other measurements, I can only see the results in KBytes/sec. As an ISP, I sell bandwidth in Kbps (Kbits/sec), so it would be nice to be able to see the actual usage in Kbits/sec making it easier to read quickly...

2. I would like to see the ability to "include" other action profiles within action profiles. For example, I have an action profile setup to alert me if a device fails. That single action profile is used for over 100 devices. However, I would also like the ability to send an email message to specific customers if a problem is detected on a device that provides service to them. To do this now, I would have to copy the original action profile to the new one and then customize it for the individual customer. This would lead to many multi-action profiles. The problem with this is that if my pager number changes, I have to change it in all of the action profiles that use it. If I could setup single function action profiles (i.e. alert via pager, alert via email, etc), then include those single actions in other profiles, I think it would greatly simplify the management of the action profiles.

3. Finally, I would like to see the ability to send a fax as part of the action profiles. As an ISP, if a customer's internet connection is down, I am not able to notify them of trouble. If we had the ability to send a fax, I would still would be able to communicate with the customer to let them know we are working on the problem. Maybe just have an external .txt file that could be used as a template??

Anyway, just a couple of thoughts. I really like this product!
KS-Soft
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Post by KS-Soft »

1. The traffic monitoring capabilities are very nice! I am using them to monitor customers on my wireless ISP network. However, the software reports the information in KBytes/sec only which requires me to multiple these numbers by 8 to get Kbits/sec. Although I can set the alerts to other measurements, I can only see the results in KBytes/sec. As an ISP, I sell bandwidth in Kbps (Kbits/sec), so it would be nice to be able to see the actual usage in Kbits/sec making it easier to read quickly...
I have added this task into "to do" list
2. I would like to see the ability to "include" other action profiles within action profiles.
...
However, I would also like the ability to send an email message to specific customers if a problem is detected on a device that provides service to them. To do this now, I would have to copy the original action profile to the new one and then customize it for the individual customer. This would lead to many multi-action profiles.
You don't need many profiles when you use macro variables. E.g. you may use test/folder comments to store information about customers (customer's e-mail address). If you type %FCommentLine1% in the "To" field ("Send e-mail" action), HostMonitor will use address specified for the folder (folder that contains test that had triggered alert). You may use one comment line for e-mail actions, another - for pager alerts, etc
See http://www.ks-soft.net/hostmon.eng/mfra ... .htm#macro
The problem with this is that if my pager number changes, I have to change it in all of the action profiles that use it.
You may use user defined macro variables for this purpose.
See http://www.ks-soft.net/hostmon.eng/mfra ... m#udvmacro
3. Finally, I would like to see the ability to send a fax as part of the action profiles.
H'm, I don't think we implement such option soon.
Probably there are some 3rd party command line utilities that can send a FAX?

Regards
Alex
Netconex
Posts: 8
Joined: Tue Jan 25, 2005 8:53 pm
Location: Lancaster, PA
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Post by Netconex »

I will work on implementing the macros as you described. Thanks for the suggestion!
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