Log Analyzer Always Crashes Generating Reports

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meekon
Posts: 1
Joined: Sat Nov 22, 2003 4:32 am

Log Analyzer Always Crashes Generating Reports

Post by meekon »

I've got host monitor running tests against roughly 50 servers, monitoring CPU and RAM every 30 seconds. I'm storing all these test values for all the servers into a single DBF file for each day.

When I try to run log analyzer and generate a report for a single day it will always get about halfway through generating the report and the crash with the following error:

Error: Access violation at address 004E7806 in module 'logsman.exe'. Read of address 00000020

I'm running on Windows 2000 Server SP3
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Could you send your log file for testing? support@ks-soft.net
Also we need "logsman.ini" and "larep.lst" files.
What version of Log Analyzer do you use?

Regards
Alex
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Thank you for the files.
Unfortunately we was not able to reproduce this error. However I found one error that gave rise to resource leakage that in turn could cause different errors.
Error fixed. Please, try this update www.ks-soft.net/download/la403.zip and tell us about result.

Regards
Alex
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