Acknowledge Until Date/Time

[sstimson]

It would be really nice to have an Acknowledge and Stop Alerts "Until" option. If I have an issue going on and I have someone working on it, I could acknowledge it for say 3 hours. After 3 hours, it would start sending the alerts again.

[KS-Soft]

Probably we can add such option in version 15.
There is Pause option that may be help you for now

Regards
Alex

[sstimson]

Thanks - I already do use the pause - the problem with that is I don't know when the alert was actually corrected. I typically have it send an alert when the problem has been corrected. When I use the pause - say to pause it for 4 hours, I won't get the alert that it was corrected/fixed until it runs the next test in 4 hours. Many times it will be corrected in 15-20 minutes and then we don't run the test for the remaining time in the pause and then the alert gets sent at the end vs when it was fixed.

This does work, but it would be nice to be able to have the test itself running the whole time but not sending alerts until either fixed (like it does now) or until a time limit has been reached (like Pause does). Combining the two abilities would be a real nice feature to have.

Thanks,
Steve

[KS-Soft]

Yes, it makes sens

Regards
Alex

[KS-Soft]

We implemented this option, please contact support by e-mail for update

Regards
Alex