Connection error RCC

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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jordydk
Posts: 51
Joined: Tue Apr 02, 2024 5:25 am

Connection error RCC

Post by jordydk »

When I want to use RCC I get the following error:

"HostMonitor response: Authorization failed. Unacceptable IP address"

Can this be, because of a firewall setting ?

Strange is when I want to try it on the local machine it self, I get the same error message.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Re: Connection error RCC

Post by KS-Soft »

Please use HostMonitor menu User->Operators and setup account properly.
Also you can specify a list of IP addresses authorized for remote connections for each of the accounts.
Please note:
to insert new address press INSERT button; to remove item press CTRL+DEL;
you may specify ranges of IP addresses from which a connection may be accepted. E.g. 192.168.1.1 - 192.168.1.100;
you may use '0.0.0.0' IP address. If you specify 0.0.0.0 address, HostMonitor will accept incoming connections from ANY address.
https://www.ks-soft.net/hostmon.eng/mfr ... #operators

Regards
Alex
jordydk
Posts: 51
Joined: Tue Apr 02, 2024 5:25 am

Re: Connection error RCC

Post by jordydk »

Thank you Alex that is indeed the solution :)
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