Start after loading don't work in Service mode ?

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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Gilles
Posts: 4
Joined: Tue Aug 07, 2018 3:42 am

Start after loading don't work in Service mode ?

Post by Gilles »

Hi,

Hostmonitor is installed in service mode and when I start the service, the monitoring does not start automatically even if the "Start after loading" option is activated.

Someone would have any idea.


Windows Server 2019
Hostmonitor 11.98


Thank you in advance
Gilles
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

> the monitoring does not start automatically

How you verified this? using RCC or WebService? by checking logs?
Any errors in the log?
Any errors/warnings displayed by Auditing Tool (menu View)
What value do you use for "startup delay" option?

Please send hostmon.ini file to support@ks-soft.net

Regards
Alex
Gilles
Posts: 4
Joined: Tue Aug 07, 2018 3:42 am

Post by Gilles »

Hi,

I use the RCC right from the server.

There are 28 system problems detected in the Auditing Tool, but it is due to weak password.

The startup delay option is 5min

There is no error in the event viewer and syslog.htm, what other log to watch?


I come to send you an email with the hostmon.ini


P.S
I just went to version 12.30 and I still have the same problem.



Thx
Gilles
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

>The startup delay option is 5min

So you start service, wait 5 min, connect to HostMonitor using RCC and then you see "Start" button on toolbar?

Regards
Alex
Gilles
Posts: 4
Joined: Tue Aug 07, 2018 3:42 am

Post by Gilles »

:oops:

Hello,

Indeed that's it, I should just decrease the delay and wait.

Thank you it's all good and have a good day.


Gilles
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

You are welcome

Regards
Alex
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