Newbie alert question

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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ParrottJ
Posts: 2
Joined: Thu May 17, 2018 6:25 am
Location: Connecticut

Newbie alert question

Post by ParrottJ »

I am new to this software and have been put in charge of setting up monitoring/alerting of our Data Center.
I am looking for a way to setup an alert for 2 routers in a converged network. I have setup simple email alerts based on ping tests if either one goes down. I need to create one that will send an email to a different group if both routers go down. Since we are not a 24/7 shop we respond to downed equipment during normal work hours, however if these core routers go down then our on call staff has to be notified
Thank you
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Add 2nd "Send e-mail" action into alert profile assigned to these tests (TestA and TestB).
Use "advanced mode" for the action and expression like
('%::TestA::SimpleStatus%'=='DOWN') and ('%::TestB::SimpleStatus%'=='DOWN') and (%Recurrences%==1)
where TestA - name of the 1st test (ping router 1), TestB - name of the other test (ping router 2)

Details
http://www.ks-soft.net/hostmon.eng/mfra ... ncedaction

Regards
Alex
ParrottJ
Posts: 2
Joined: Thu May 17, 2018 6:25 am
Location: Connecticut

Post by ParrottJ »

Alex
thanks for the quick reply, I will let you know how that works out.
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