Hostmonitor on Windows 2012

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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eturner
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Hostmonitor on Windows 2012

Post by eturner »

Hello, does anybody know if Hostmonitor will work on a Windows 2012 Server? It monitors them great, but I want to know if I can sit the application on a 2012 Server.
KS-Soft Europe
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Post by KS-Soft Europe »

We tested HostMonitor on Windows Server 2012/R2, most functions work well, however there are some bugs in Windows API, mostly related to event logs and ICMP protocol.
Officially we do not support Windows Server 2012.
Please check system requirements at: http://www.ks-soft.net/hostmon.eng/index-sysreq.htm
Danonino
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Post by Danonino »

Will you support it in the future? We will probably be rolling some Windows 2012 server environments this year.
menno
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Post by menno »

we run HM on windows server 2012R2 (std) and it works well
we did NOT have any issues (yet)

menno
KS-Soft
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Post by KS-Soft »

Many customers already use Windows 2012 and we are using such systems for testing as well but we don't like this system because we cannot find solution for some problems.
E.g.

If application connects to WMI service with requiredArchitecture parameter = TRUE, this affects OTHER (3rd party) applications running on the system (when such applications make WMI requests). We see this issue on Windows 8, Windows 8.1, Windows Server 2012.
While older systems (like Windows Server 2008) work correctly and connections made by HostMonitor do not make any problems for other applications

If system sends ICMP packets (ping) on regular basis, ping response time may degrade.
As we know such problem on Windows Server 2008 can be caused by Window Auto-Tuning feature. You may disable this option (netsh interface tcp set global autotuninglevel=disabled) and system will work correctly.
But we don't know how to fix similar problem on Windows Server 2012

Event Log API does not work reliable in multithreaded applications.
You may use "non-simultaneously test execution" folder level option but this option will delay tests if you have a lot of NT Event Log test items.

Regards
Alex
AnneTheAgile
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Post by AnneTheAgile »

@KS-Soft, do you have Microsoft support tickets in to fix these issues? What is your long term plan?

I'm thinking the next Windows server version might not be that far away, so fixing Windows Server 2012 and Windows 8 soon would be very helpful.

We own HostMonitor and are getting ready to buy another copy, but I had wished to put it on 2012.
thank you!
KS-Soft
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Post by KS-Soft »

Sorry, we cannot fix Windows.
Lets see, may be Microsoft fix these problems in Windows 10

Regards
Alex
AnneTheAgile
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Post by AnneTheAgile »

win10 has a previow already. Have you tried it?
I was specifically wondering if you personally filed support tickets with Microsoft. I know it ends up being with them, but they need to be alerted to the problems.
KS-Soft
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Post by KS-Soft »

I was specifically wondering if you personally filed support tickets with Microsoft.
Not recently. Long time ago we tried to work with Microsoft, e.g. pdh.dll worked very badly in multithreaded applications and it took years to fix the problems.
mgmtapi.dll caused memory leak, Microsoft fixed this problem in Windows 2000 but then bug came back in Windows Server 2003 (or Windows 2003 SP1).
So we just trying to rewrite our code without using some API, when possible...
win10 has a previow already. Have you tried it?
Yes, we are testing HostMonitor on Windows 10, so far I can say - it works.
If we find some problems, we will try to find solution in next version of HostMonitor (version 10 as well)

Regards
Alex
AnneTheAgile
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Advanced Host Monitor v10 schedule / fix?

Post by AnneTheAgile »

hi! I notice that v9.8 beta says it supports windows server 2012, but that's only the VM version, and only as a target of monitoring, right? (We are putting Hostmonitor onto a VM.)
Is there any schedule for v10 which you said will add Windows Server 2010 support?
ty!
http://www.ks-soft.net/hostmon.eng/news.htm
KS-Soft Europe
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Post by KS-Soft Europe »

I notice that v9.8 beta says it supports windows server 2012, but that's only the VM version
No.
I assume you've read improvements related to Hyper-V test methods.
and only as a target of monitoring, right?
Not exactly.
You may check physical and virtual Windows 2012/R2 as target system.
HostMonitor (9.80 Beta, 9.90) will also work on Windows 2012/R2 system, however some Windows API works unstable on this OS.
We made improvements to workaround these problems, however we cannot fix Windows API. That's why we cannot recommend this OS for HostMonitor.

Please check for details at:
http://www.ks-soft.net/hostmon.eng/index-sysreq.htm
KS-Soft Europe
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Post by KS-Soft Europe »

Is there any schedule for v10
Can't say exactly date, but it will be released soon.
which you said will add Windows Server 2010 support?
We did not say that.
Windows Server 2010? Do you mean Windows Server 2012?
As I said before, HostMonitor supports Windows Server 2012, however we do not recommend it for now.
KS-Soft
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Post by KS-Soft »

Do you mean Windows 10?
We are testing it, looks a little better than Windows Server 2012

Regards
Alex
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