Much more modern and visual appealing Web service.

Need new test, action, option? Post request here.
mrw
Posts: 195
Joined: Mon Oct 08, 2012 6:11 am

Much more modern and visual appealing Web service.

Post by mrw »

Hi,

I just lost a customer that was about to sign a deal where we monitor their entire network, only because they thought Hostmonitor's web-interface was ugly..
They liked OpManager´s and GFI´s web-interfaces much better. Even though HostMon provided more control, more tests, cheaper, better support and so on..
The decision came from those "higher up" that likes to have nice graphs, circles and other blingbling on a large flatscreen on a wall somewhere so they can show their customers that they have control or something.

And as far as the web-interface being ugly I can only agree. It looks like something from the early 90s.
OpManager for instance uses a mixture of live graphs with lots of modern techniques to allow a non-teccie to see stats.

I assume that this request has been asked lots of times, so do you have anything on the timeframe to update and modernize the web-interface?

It´s REALLY needed!

//Andreas..
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Probably we should increase priority for this task (new Web Service)
:roll:

On the other hand, I am not sure how you can losd a customer if your license does not allow you to provide monitoring services for 3rd party. You do not have SPL license, do you?
License agreement:
http://www.ks-soft.net/hostmon.eng/license.htm#com

Regards
Alex
mrw
Posts: 195
Joined: Mon Oct 08, 2012 6:11 am

Post by mrw »

That sound like a great idea with updating the web service :)

And with regards to license issues: In this case the customer wanted to own their own monitoring solution so they would have bought Hostmonitor themselves from you.
Then we would have had an agreement with the customer to access their hostmonitor server to monitor the monitoring since the lack the skills.


//Andreas..
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Yes, you can do this and charge user without any special license.

Regards
Alex
rc
Posts: 100
Joined: Mon Aug 01, 2005 7:51 am

Post by rc »

Hi Alex,

I love HostMonitor and we use it since 2005.
The tool is very flexible and stable and your support is unbeatable.
Today we stay @211.057.232 performed tests, Started at 09.01.2013!

But my greatest wish is also a modernized web-interface inclusive history charts.

The actual design is simply not more up to date.
It's a little bit embarrassing to present the web-interface to my colleagues and my boss. You know these days a cool GUI is important than the functionality :roll:

It would be great if you can realize this wish till end of this year...

Regards
Enrico
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Thank you
Yes, we increased priority for this task, probably we can do this in version 9.70

Regards
Alex
Gavin
Posts: 58
Joined: Thu Sep 24, 2009 8:44 am

Post by Gavin »

Hi Alex

I echo what rc has posted above - the charts would be most helpful for me, the current history charts are exceptionally difficult to read - they are too small and the data point are hard to read.

It would be also exceptionally helpful if it had better trend analysis. You currently have a prediction for next 7 days, but going further into the future would be helpful (even as far as years).

I look forward to seeing what is in 9.70!
alert
Posts: 13
Joined: Sat Apr 27, 2013 5:42 pm

Post by alert »

+1 for UI improvements and better web interface!

You may also take a look at your web site design, since it is the place undecided visitors read about the product prior to making a decision to try it. There is alot of useful information there but it is, ummm, not up to today's design standards. Reminds me about Microsoft FrontPage :-)

Peace!
xcentric
Posts: 176
Joined: Sat Oct 23, 2010 4:30 pm

Post by xcentric »

+1 for improved web service and history graphs.

The best developers care more about what is on the inside then the outside. I believe the reason is they are more left brain (logic) where designers with artistic ability are more right brain (creativity). Only a balanced brain can do both very well.

Me left brain cause I suck at design. :roll:

Regards
menno
Posts: 158
Joined: Fri May 21, 2010 1:27 am

+100 points

Post by menno »

yes +100 from me

we also want some modern interface....
we had also customers complaining about the interface.

In the past we used Alchemy eye and they allready had a modern interface from the start. Also the map function i am still missing ..
see my request at :
http://www.ks-soft.net/cgi-bin/phpBB/v ... &start=30
thanks for the great support so far !!!!
m
Kris
Posts: 375
Joined: Wed May 12, 2010 3:22 am

Post by Kris »

+1 from me, too!

I think from an admins point of view the gui is pretty much OK.
And I would never trade HM for anything else, just because of functionality and support.
But we also would like the possibility of creating great looking dashboards on 60 inch screen showing off our achievements :-)
Like these examples from the much more expensive and/or much less functional packages:
Image
Image
Image
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Next version of HostMonitor and RCC will offer 2 new windows:
- Top Hosts
- Recent Events
Later these options will be added into Web Service

Regards
Alex
Kris
Posts: 375
Joined: Wed May 12, 2010 3:22 am

Post by Kris »

Can't wait :P
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Version 9.56 Beta available for download
http://ks-soft.net/hostmon.eng/news.htm

Regards
Alex
oryagel
Posts: 92
Joined: Wed Jul 28, 2010 10:23 am

Post by oryagel »

Also love HostMonitor but need a better UI.

People upstairs only see colors and GUI but not functionality.
We still need to answer their demands.

I wouldn't want to replace HostMonitor because of that stupid reason.
Post Reply