All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
when rcc.exe is running with "Perfrom 'show popup window' action", a file named "rcc.ini" will be created under "C:\windows", and the file "rcc.ini" at the same folder with the rcc.exe is still exist as a config file.
the rcc.ini's right under "C:\windows" made the error.