Charts not generated

Kris · Post by **Kris** » Thu Jun 03, 2010 2:58 am

Hi,

When I use the "SLA with charts" report, the images representing the charts are not generated/missing from the report.

I am logged on as administrator with full permissions...

Any ideas?

KS-Soft · Post by **KS-Soft** » Thu Jun 03, 2010 10:54 am

What version of the software do you use?
Several versions of HostMonitor and RCC had a problem: in some cases applications did not create images for SLA reports when target folder (folder for images) was not present. Fixed in version 8.60.
http://www.ks-soft.net/hostmon.eng/news.htm

Regards
Alex

Kris · Post by **Kris** » Fri Jun 04, 2010 5:02 am

Updated from 8.58 -> 8.60.

Much better

However, now I get an error when generating the report:

Axis Maximum Value must be >= Minimum

Only the 48Hrs column is generated...

KS-Soft · Post by **KS-Soft** » Fri Jun 04, 2010 11:12 am

Could you send your HML file with tests to support@ks-soft.net?

Regards
Alex

Kris · Post by **Kris** » Mon Jun 07, 2010 4:19 am

Done...

KS-Soft · Post by **KS-Soft** » Wed Jun 09, 2010 11:52 am

Thank you.
There is update: www.ks-soft.net/download/hm861.zip
Just unzip the file and replace existing hostmon.exe and rcc.exe modules

Regards
Alex

Kris · Post by **Kris** » Mon Jun 21, 2010 7:51 am

Worked like a charm!

Thanks alot!