User profile 'Home folder' disappears

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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BillB
Posts: 20
Joined: Tue Jan 22, 2008 10:52 am

User profile 'Home folder' disappears

Post by BillB »

I have an interesting issue. The home folder specified for several of my users disappears when one of my maintenance tasks executes. The maintenance task basically imports/creates new tests for servers. The home folder directory I have specified for the users is Root\Servers\. After the import task, The home folder for these users is set to 'No access to this HML list'. This is creating a big issue for us. I have tried saving and replacing the users.lst file, but it is not changing.

The Maintenance task runs every 4 hours and consists of a hms file:
ImportFromFile C:\HMexternals\tools\invimp.txt SkipDuplicates WriteLog
SaveTestList c:\DEFAULT.hml

The invimp.txt file contains content like this:

createfolder = Root\Servers\Location\Server1\
createfolder = Root\Servers\Location\Server2\

Method = Ping
DestFolder = Root\Servers\Location\Server1\
Title = USASLCFS1 - Ping
Comment = Location File/Print Server^MFile Server^MProduction^MLocation^MServer Operations
RelatedURL =
ScheduleMode= Regular
Schedule = Standard (With Maintenance)
Interval = 300
Alerts = Server Alert
ReverseAlert= No
UnknownIsBad= Yes
WarningIsBad= Yes
UseWarning = Yes
WarningExpr = (('%Status%'=='Warning') and (%Recurrences% <= 1) and ('%SuggestedStatus%'=='No answer')) or (('%SuggestedStatus%'=='No answer') and ('%Status%' == 'Host is alive'))
UseCommonLog= No
PrivateLog = C:\HMexternals\bin\servers.dbf
PrivLogMode = Brief
CommLogMode = Default
Host = Server1
Timeout = 3000
Retries = 4
MaxLostRatio= 100
DisplayMode = time
DontFragment= No

We are running:

HostMonitor 7.50
Windows Server 2003R2
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Problem caused by the following command
SaveTestList c:\DEFAULT.hml

If you specify name of the file, HostMonitor creates new GUID for HML list. In other words - it creates new list. So you have to provide some information about home folder within this new list.

Solution? Simply remove name of the file, keep "SaveTestList"

Regards
Alex
BillB
Posts: 20
Joined: Tue Jan 22, 2008 10:52 am

Post by BillB »

Fix worked like a charm.. Thanks!

-B
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