License Problems after updating from 6.70 beta to 6.72 beta

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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holhir
Posts: 4
Joined: Mon Mar 12, 2007 8:46 pm
Location: Germany

License Problems after updating from 6.70 beta to 6.72 beta

Post by holhir »

Hi,

We are having an Enterprise Lifetime License and after updating from 6.70 bata to 6.72 beta HostMonitor behaves strange regarding the license.
We work a lot with RMAs, as a consequence we had to buy another 100 RMAs on top of the deliverey 10 by default. It seems that the purchased RMAs above 10 are not recognized any more (having worked with them for ca. 1 year). HostMonitor ist telling you a "License Limit" warning as a reply for the tests (> 10th RMA).
Since HostMonitor is a productive Management System in our company we could not afford outage & went back to 6.70 beta which behaved properly (as it did before).
Have you ever encountered a similar problem?

Regards,
Holger :( :( :( :(
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Sometimes HostMonitor requires new registration codes. You may verify that before actual upgrade using menu Help->Update check. Also you may use "update check" option located on Misc page in the Options dialog (this option is enabled by default).
If you need new codes, please send request to sales@ks-soft.net. Provide your registration name and/or order number.

Regards
Alex
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