How to Configure URL Request, No Reply is Normal?

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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aneveu
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Joined: Tue Jul 24, 2012 7:28 am
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How to Configure URL Request, No Reply is Normal?

Post by aneveu »

Hello,

How can we configure a URL test so that if HostMonitor does not receive a reply within the timeout, the test is assumed to be a Normal test?

The situation is this... We have logic that runs in a web page and sometimes the logic takes longer than 600 seconds to run. When this happens we want to assume that everything is okay, and in this situation we do NOT want to send an alert. If there are errors, our page will respond with error text and the URL test will trigger an alert. That part is working just fine. But when the page takes longer than 600 seconds to return a "success" result, HostMonitor gets no reply at all. We want HostMonitor to assume a Normal result in that situation. Is this possible?
KS-Soft
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Joined: Wed Apr 03, 2002 6:00 pm
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Post by KS-Soft »

Set the following option in Test Properties dialog
Use Normal status if ('%SuggestedStatus%'=='No answer')

Regards
Alex
aneveu
Posts: 6
Joined: Tue Jul 24, 2012 7:28 am
Location: aneveu

Post by aneveu »

Okay, we have set it up that way. Now we have to wait a few days to see if it works like we want, because this long running page does not happen very often.

Thanks so much Alex!
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

I think you can unplug cable or restrict access to server on firewall...

Regards
Alex
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