WMI test - Access Denied

[datwood]

Alex;

I'm noticing that some WMI tests in HM return 'Access Denied', while others succeed. I know it should work because I use domain admin account for access, and if I use a different tool like Scriptomatic, it always works.

I think I maybe found out why HM WMI test to gets 'Access Denied' on some tests when it should not.

If I use WMI Explorer to connect to remote server, it asks for Host, , Namespace, Login and Password. For some tests, if I put 'domain\user' in the login field, it works. But if I leave off the domain, it fails. These same tests always fails in HM. This leads me to think HM is not setting domain on the login correctly. To complicate matters, some tests work whether I add the domain to the login or not. These test always work in HM.

So my thinking is that HM is not setting security correctly on the WMI test, and is leaving off the domain.

Does my description make sense ? I can email some screen prints to clarify if needed.

Thanks,
DAtwood

[KS-Soft]

Well, WMI test works slightly different from other test methods that may combine domain\user information automatically.
For WMI test HostMonitor sends just login and password for authentication. If you do not specify domain directly using "Login" field, it will not be used. So, if you need to specify domain use "Login" field for this (specify domain and user name in 1 field, e.g. domain\user), just like you did for WMI Explorer.

Regards
Alex

[datwood]

Thanks for your reply. All my WMI tests are working great now.

DAtwood