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peter.egri.citrix



Joined: 05 Mar 2009
Posts: 22

PostPosted: Wed May 06, 2009 8:24 am    Post subject: space Reply with quote

hey,

i was editing action profile ,
action parameters - From: , there have to be email adress.
somehow i put there an space, so my tests did not work.
now i erased space and tests are working.
if it is possible to check if there is space, it can be helpful
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KS-Soft



Joined: 03 Apr 2002
Posts: 11782
Location: USA

PostPosted: Wed May 06, 2009 8:41 am    Post subject: Reply with quote

Well, we can check for space in e-mail address but this does not help you when you make any other typographic error. E.g. you can type "mike_paters@mydomain.com" instead of "mike_peters@mydomain.com". How HostMonitor should know you made a mistake?

There is not way to check for such errors until HostMonitor will try to send e-mail and receive error description from mail server.
You should check system log or Quick Log to check for such kind of errors.

Regards
Alex
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peter.egri.citrix



Joined: 05 Mar 2009
Posts: 22

PostPosted: Wed May 06, 2009 11:56 pm    Post subject: Reply with quote

yes that's right but space can not be in email adress so that can be controlled.

have a nice day
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greyhat64



Joined: 14 Mar 2008
Posts: 245
Location: USA

PostPosted: Wed May 13, 2009 3:29 pm    Post subject: Reply with quote

One possible solution - Have a "Send test message" button on the Action Profiles dialog box. The administrators email address would be used as the return address with the body of the message requesting a return confirmation that the message was received.

This way, if the AHM admin does not receive the confirmation he/she knows to follow up/troubleshoot the problem before real alerts start coming in.

Similar strategies could be used for other alert methods (SMS, Jabber, etc.)
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