Active RMA may store test results

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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csk026
Posts: 25
Joined: Mon Apr 29, 2002 6:00 pm

Active RMA may store test results

Post by csk026 »

Hi
I read the manual on active RMA and found
"Active RMA may store test results when network connection unexpectedly brakes off, it will try to reconnect to HostMonitor and send test results upon connection;"
I test it (version 7.78) and found that the ACTIVE RMA does not update the Hostmonitor for the disconnected period.
I did not find any configuration on the manual.
what I should do in order that it will work.

Regards :roll:
KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
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Re: Active RMA may store test results

Post by KS-Soft Europe »

csk026 wrote:"Active RMA may store test results when network connection unexpectedly brakes off, it will try to reconnect to HostMonitor and send test results upon connection;"
Yes, really, such a string is present in manual, but meaning is a bit differs from your expectation. It does not mean RMA stores all results for particular test, but means RMA stores last result for all the tests, something like that. It means, if test should be performed every 10 minutes, but there were no connection for 2 hours, RMA send only last result to HostMonitor, not 12 intermediary results for passed time. In general case, foregoing sentence means that if no conection to HostMonitor, RMA will try to send test result a bit later: "HostMonitor uses more flexible schedule for the tests that should be performed by Active RMA, e.g. if test has to be performed immediately but Active RMA is not connected while it was connected several minutes ago, HostMonitor may wait for another connection up to 4 min before assigning Unknown status to the tests."

Regards,
Max
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