Action profile: execute external program; doesn't work

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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Seitter
Posts: 27
Joined: Wed Jan 08, 2003 6:00 pm

Action profile: execute external program; doesn't work

Post by Seitter »

after the hostmoni-update from 6.8 to 7.22, the execute external program doesn't work.

the syslog has the following entry:
10.06.2008 17:20:57 Command "c:\sdevent\sd_event.exe -f c:\sdevent\sd_event.ini -m update -v SourceID=2542 Status=Abschluss_Ex LösungEx="NT6600MM003 AB Test W. Seitter, TestZeit: 10.06.2008 17:20:57 ,aktueller Status/Wert: Ok/"" executed

but it seems like there's no execution of the exe

is there a way to debug the execution

i need a little help
regards wolfgang
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

10.06.2008 17:20:57 Command "c:\sdevent\sd_event.exe -f c:\sdevent\sd_event.ini -m update -v SourceID=2542 Status=Abschluss_Ex LösungEx="NT6600MM003 AB Test W. Seitter, TestZeit: 10.06.2008 17:20:57 ,aktueller Status/Wert: Ok/"" executed
but it seems like there's no execution of the exe
is there a way to debug the execution
We have rechecked HostMonitor's code. I am sure if HostMonitor records "command .. executed" this means command was executed.

Debug the execution? Well, HostMonitor records error description in the log. If you see "command .. executed" message this means HostMonitor did not detected any problem, external program was started. If that program does not do what do you expect, you should ask developers of the software (sd_event.exe) is there are any debug options.

BTW We have not changed code that executes "External" action since version 6.80, except little changes that were necessary for new Quick Log options.

Regards
Alex
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