Process Monitoring / Error window

jfreude · Post by **jfreude** » Tue Oct 30, 2007 10:07 am

We're monitoring a process (it's an audio coder) which is running on different machines. The application crashes somestimes with a "C++ Runtime error..." but the the process still appears in the process list of the machine.

Is it possible to monitor a machine and generate an alert if such a window (in this case the window's title is 'C++ Runtime error') appears on a machine?

The application doesn't write logfiles....no logfile-monitoring possible

Anybody an idea how to solve this otherwise?

Thanks,

jfreude

KS-Soft · Post by **KS-Soft** » Tue Oct 30, 2007 11:48 am

The application doesn't write logfiles....no logfile-monitoring possible

Do you mean application does not record log file when error appears, otherwise it adds some records on regular basis, e.g. every 5 min?
Then you may use File/Folder Availability test method with "Alert when file does not exist or older than 5 min" option

Regards
Alex

jfreude · Post by **jfreude** » Wed Oct 31, 2007 3:56 am

I mean that the application does not write log files at all....

The only chance to detect a crash of the application is to check if there's a window with the title "C++ Runtime error"....

KS-Soft · Post by **KS-Soft** » Wed Oct 31, 2007 8:07 am

I see.
HostMonitor does not provide "alert by window title" option. You may try to find 3rd party command line utility and use it with External or Shell Script test method.
On the other hand, we can create such utility for you... Please send request to support@ks-soft.net and provide your order number and/or registration name.

Regards
Alex

KS-Soft Europe · Post by **KS-Soft Europe** » Fri Nov 09, 2007 4:16 am

We have sent you the letter with "findwindow.exe" utility 11/02/2007. Have you received our letter? Have you tried the utility? Does it work properly?

Regards,
Max