Hi,
I'm evaluating your product, and am trying to setup a monitoring system for customer W2003 servers.
One thing I want to monitor is CPU usage. On our internal network this works fine. External servers (over internet don't work. The required services are turned on.
Why is this not working?
Can anyone please advise?
CPU Usage, etc
-
KS-Soft Europe
- Posts: 2832
- Joined: Tue May 16, 2006 4:41 am
- Contact:
"CPU usage" test method requires admin priviledges.
Have you specified appropriate account for the "CPU usage" tests into "Connect as" box? Also you may specify certain account using "Connection Manager". Connection Manager provides one convenient place to store account information necessary to perform connections to remote systems. http://www.ks-soft.net/hostmon.eng/mfra ... htm#conmgr
What account do you use to start HostMonitor?
Is HostMonitor started as an application or as a service?
Please make sure
1) HostMonitor is started under admin account
2) RPC service is started on target system
3) Remote Registry Service started on target system
4) PerfOS.DLL is enabled on target system
5) Check if "admin" account has KEY_READ access to the following registry key on target system: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows_NT\CurrentVersion\Perflib.
To view/change permissions to the registry key you can use the registry editor utility (Regedt32.exe).
6) there are no firewalls between 2 system blocks TCP ports above 1024
Microsoft provides "Extensible Counter List" utility: http://www.microsoft.com/downloads/deta ... laylang=en
This utility displays list of DLLs that are used to support Performance Counters, using the utility you may disable/enable specific DLLs.
If server, you want to monitor is located behind the firewall, you may install Remote Monitoring Agent (RMA) on that server and perform the "CPU usage" test by RMA. http://www.ks-soft.net/hostmon.eng/rma-win/index.htm
Regards,
Max
Have you specified appropriate account for the "CPU usage" tests into "Connect as" box? Also you may specify certain account using "Connection Manager". Connection Manager provides one convenient place to store account information necessary to perform connections to remote systems. http://www.ks-soft.net/hostmon.eng/mfra ... htm#conmgr
What account do you use to start HostMonitor?
Is HostMonitor started as an application or as a service?
Please make sure
1) HostMonitor is started under admin account
2) RPC service is started on target system
3) Remote Registry Service started on target system
4) PerfOS.DLL is enabled on target system
5) Check if "admin" account has KEY_READ access to the following registry key on target system: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows_NT\CurrentVersion\Perflib.
To view/change permissions to the registry key you can use the registry editor utility (Regedt32.exe).
6) there are no firewalls between 2 system blocks TCP ports above 1024
Microsoft provides "Extensible Counter List" utility: http://www.microsoft.com/downloads/deta ... laylang=en
This utility displays list of DLLs that are used to support Performance Counters, using the utility you may disable/enable specific DLLs.
If server, you want to monitor is located behind the firewall, you may install Remote Monitoring Agent (RMA) on that server and perform the "CPU usage" test by RMA. http://www.ks-soft.net/hostmon.eng/rma-win/index.htm
Regards,
Max
This does not work because every non-insane network administrator protects network from Internet attacks by using firewall.External servers (over internet don't work. The required services are turned on. Why is this not working?
If you need to monitor remote network, use RMA
http://www.ks-soft.net/hostmon.eng/rma-win/index.htm
Regards
Alex