Web service

Nadir · Post by **Nadir** » Wed Jan 17, 2007 10:01 am

Any way to change date format on web service application and on web interface?

Is web service use format specified by system or by host monitor?

Thanks

KS-Soft Europe · Post by **KS-Soft Europe** » Wed Jan 17, 2007 10:16 am

Nadir wrote:Any way to change date format on web service application and on web interface?
Is web service use format specified by system or by host monitor?

WebService uses the date format specified on the machine, where Web Service is running. You may use "Regional and Language Options" applet to change date and time format.

Regards,
Max

Nadir · Post by **Nadir** » Fri Jan 19, 2007 8:23 am

I have change the date and time format and no changes appears in web interface !!
But when I launch webservice.exe in front of "started at" i can see the true format.

Note: I restart the web service after changes applied

KS-Soft · Post by **KS-Soft** » Fri Jan 19, 2007 12:40 pm

But when I launch webservice.exe in front of "started at" i can see the true format

What exactly means "in front of started at"?? What is "started at"?
Do you mean you have started web service in application mode?

Windows applet "regional options" does not change date format for local system account. This means if web service is started as service under local system account, you will not see new date format.
You may change account that is used for Web Service using Windows "Services" applet.

Regards
Alex

Nadir · Post by **Nadir** » Mon Feb 05, 2007 4:17 am

What exactly means "in front of started at"?? What is "started at"?

when I launch webservice.exe, interface is separated in 4 frame (RCI, Web Server, Statistics and Win 32 service).
In Statistics frame there is a field named "started at" and in front of I can see true format when I have change regional options.

Do you mean you have started web service in application mode?

No, application status is inactive and Win 32 service is installing and running

Windows applet "regional options" does not change date format for local system account. This means if web service is started as service under local system account, you will not see new date format.

Ok, any way to change date format for local system account?

KS-Soft Europe · Post by **KS-Soft Europe** » Mon Feb 05, 2007 5:05 am

Nadir wrote: Ok, any way to change date format for local system account?

Actually, I would recommend you to create additional account on the system, login using this account, change Date and time format using "Regional and Language Options" applet and specify this account into "Log On" tab of "KS Web Service" service using "Services" applet. If you do not want to create additional account, you may change Date and Time settings for the "Local system" account using "HKEY_USERS\.DEFAULT\Control Panel\International" key in registry. After changes you should restart tje machine. Please note: only you are responsible for the changes you will make in registry.

Regards,
Max

Nadir · Post by **Nadir** » Mon Feb 05, 2007 7:06 am

ok thanks

Nadir · Post by **Nadir** » Tue Feb 27, 2007 12:40 pm

Hi all,
I upgraded AHM from 6.42 to 6.54 and the same probleme came back I checked Regional and Language Options all it's ok, and service started under account with rigth Regional Options.
Any idea, thanks for help

KS-Soft Europe · Post by **KS-Soft Europe** » Tue Feb 27, 2007 1:21 pm

Nadir, this problem is not related to the Web Service. It just uses the date and time format of the account, you have specified to start service. Please ensure the service is started under correct account (Start > Run > Services.msc). Also please verify that proper "Date and Time" format are specified for that account in Regional Settings applet.

Regards,
Max

Nadir · Post by **Nadir** » Wed Feb 28, 2007 3:04 am

Please ensure the service is started under correct account

Checked ok

Also please verify that proper "Date and Time" format are specified for that account in Regional Settings applet.

Checked ok
When web service started as application I have good format(french) but when it started as service I have bad format (US)

KS-Soft Europe · Post by **KS-Soft Europe** » Wed Feb 28, 2007 3:29 am

Please, Stop and then Start "KS Web Service" using windows Services applet. It should help.

If it does not help, please assign another user to start "KS Web Service", restart the service and specify correct user back into "Log On" tab of KS Web Service. After that you should restart the service one more time.

Regards,
Max

Nadir · Post by **Nadir** » Wed Feb 28, 2007 10:09 am

Strange I have the same configuration with two different account but with one works fine.

Thanks

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