"Play sound" alert action within RCC

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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LesPaul11
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"Play sound" alert action within RCC

Post by LesPaul11 »

I connect to a HM installation through RCC which is great. According to the help file I can use a "play sound" alert action when using the RCC. However, I can't get the sound to play and don't think I've configured anything incorrectly. :(

I know this issue was raised last year (http://www.ks-soft.net/cgi-bin/phpBB/vi ... php?t=2327) but based on the response in that thread and that it is now mentioned in the help file I thought that it would work.
This is something that I really need!! :wink:
Is this still on the "to do" list or is it now a feature?
KS-Soft Europe
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Joined: Tue May 16, 2006 4:41 am
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Post by KS-Soft Europe »

What version of HostMonitor do you use? RCC version?
I suppose, you have not enabled "Perform “play sound” actions" on RCC's side. Quote from the manual:
http://www.ks-soft.net/hostmon.eng/rcc/index.htm#start
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Perform “play sound” actions
With this option enabled RCC replicates “Play sound” actions that were initiated by the HostMonitor and plays those sounds on the system where RCC runs.
You should specify path to “bad” and “good” sound files (WAV, MID). These files must be located on drive that is accessible from RCC system (system where RCC is running).
Notes:

1. If several test items changed status simultaneously and HostMonitor played both (“good” and “bad”) sound files, RCC will play “bad” sound only.
2. Even if “Play sound” actions were configured with “Show Wakeup window” option, RCC will not show “WakeUp” window unless you enable “Perform ‘show popup window’ actions” option as well

================

You may access this option by clicking on "More options" button in RCC logon window.

Regards,
Max
LesPaul11
Posts: 16
Joined: Sun Dec 17, 2006 4:14 am
Location: United Kingdom
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Post by LesPaul11 »

OK... I feel stupid now.. I'll read through the help file properly next time!! :oops:


++ Top Marks for such a speedy reply. :wink:
KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
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Post by KS-Soft Europe »

LesPaul11 wrote:++ Top Marks for such a speedy reply. :wink:
You are welcome!

Regards,
Max
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