Emails

sfan · Post by **sfan** » Mon Jul 24, 2006 5:36 am

I configured Hostmonitor 5.34, but the email is not working as I do not receive any emails.

KS-Soft · Post by **KS-Soft** » Mon Jul 24, 2006 5:44 am

If some action does not work properly, please check system log file (specified on Advanced Logs page in the Options dialog).
If e-mail action does not work, you may also check log that appears right on screen. What do you see?

Regards
Alex

sfan · Post by **sfan** » Mon Jul 24, 2006 7:04 pm

Is there any way to check if the hostmonitor is generating emails?

KS-Soft · Post by **KS-Soft** » Tue Jul 25, 2006 3:29 am

Sure. Enable "Record info about successful actions" and "Record info about failed action". If both options are enabled and you do not see anything in the log, this means HostMonitor does not send e-mail.

There is another method: enable "Show status window when sending mail" option on Mailer Settings page in the Options dialog. BTW this option is enabled by default.
If you do not see popup "Send e-mail" window, then HostMonitor does not send e-mail.

Why it does not send e-mail? We checked your configuration and answer is simple - HostMonitor does not send e-mail because it should not send e-mail.
HostMonitor works according to your settings:
1) most of your tests do not have any assigned alert profile
2) you have assigned "Do nothing" alert profile to rest of the tests
3) you have assigned action profile with "Send e-mail" action to several test items. You have setup alert profile to execute "Send e-mail" action when test status changes but none of these test items changed status recently.

Question is what exactly do you need? If you want to send e-mail when any of your test items change the status, then assign appropriate action profile to the tests.
If you want to receive e-mail after each test probe (regardless of test result), then change alert settings (e.g. change "Repeat 1 time" option to "Repeat until status changes")

Regards
Alex