HostMon Errors

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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rcallahan
Posts: 3
Joined: Tue May 02, 2006 10:00 am

HostMon Errors

Post by rcallahan »

We are starting to see some strange behavior with Hostmon. Errors are being logged in the Application Event Log:

Event Type: Error
Event Source: hostmon.exe
Event Category: None
Event ID: 0
Date: 5/2/2006
Time: 11:17:19 AM
User: N/A
Computer: SQLMONITOR1
Description:
The description for Event ID ( 0 ) in Source ( hostmon.exe ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Access violation at address 005778C2 in module 'hostmon.exe'. Read of address FFFFFFFF.


Also, I/O activity is maxed out on the server and not all events related to monitoring of job failures is being logged to the HMLog table.

This issue is a critical issue for our business and we need to figure out what is going on ASAP. Any assistance would be appreciated.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

As usually 1st question is - What version of HostMonitor do you use?
- What Windows do you use?
- Service Pack?
- Do you use ODBC logging or ODBC Quuery test method? If yes, what ODBC driver do you use?
- Do you have installed antivirus monitor? Personal firewall? Content monitoring software? Non-standard winsock components? Network packet analyzer?

Regards
Alex
rcallahan
Posts: 3
Joined: Tue May 02, 2006 10:00 am

Post by rcallahan »

KS-Soft wrote:As usually 1st question is - What version of HostMonitor do you use?
- What Windows do you use?
- Service Pack?
- Do you use ODBC logging or ODBC Quuery test method? If yes, what ODBC driver do you use?
- Do you have installed antivirus monitor? Personal firewall? Content monitoring software? Non-standard winsock components? Network packet analyzer?

Regards
Alex
We are using HostMon version 5.92 on a Windows 2003 Standard server

We are using the ODBC Logging and are using the standard SQL ODBC driver.

We have no content monitoring software, no non-standard winsock components or network packet analyzer.
Yoorix
Posts: 177
Joined: Wed Dec 14, 2005 8:28 am

Post by Yoorix »

I think you should send hostmon.ini, all *.LST and *.HML files to support@ks-soft.net.

Regards,
Yoorix
rcallahan
Posts: 3
Joined: Tue May 02, 2006 10:00 am

Post by rcallahan »

Yoorix wrote:I think you should send hostmon.ini, all *.LST and *.HML files to support@ks-soft.net.

Regards,
Yoorix
Thank you.

Sending now
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

I hope you have installed Service Pack 1?

Regards
Alex
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