tests not performed in service mode but in application mode

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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PanTau64
Posts: 10
Joined: Tue Jun 07, 2005 1:56 am

tests not performed in service mode but in application mode

Post by PanTau64 »

Hi,

we are using version 5.3 of the HostMonitor and I have the following problem. I have created several tests and after that I have started the service. Some of the tests are not processed, but when I start the application (HostMonitor) the tests are started. Both, service and app, are using the same hml file.

Any suggestion?
KS-Soft
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Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Some of the tests are not processed
Some of the tests? What exactly test does not work properly? Process? CPU Usage? Service?
Does "not processes" mean "test returns Unknown status"?

Quote from the manual
Note #1: When HostMonitor starts as a service, it uses the system account (as all interactive services). But this account may not have all the necessary permissions, so some tests will not work correctly (UNC test, "disk free space" test for shared drives, "CPU Usage" test for remote machines, etc). If you need these tests, you will need to assign a special user account on the Service page in the Options dialog. In this case HostMonitor will impersonate the security context of the user. Do not change the account using the system utility "Services". If you do so, HostMonitor may be unable to interact with the desktop.
What account you have specified on Service page in the Options dialog?

Regards
Alex
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